Kindle Fire HD and XP connection problems

Gordon53 · 03-21-2013, 01:24 PM

Hi everyone, this is my first post so sorry if I make any errors.
A friend has a problem I'm trying to find a solution to. His Kindle Fire HD will not connect with Calibre. His O/S is Windows XP, and I have read many posts that recognise this problem and suggest updating to the latest version of Calibre and install the latest version of Windows Media Player 11. We have done this and while XP recognises the Kindle (ie it appears as Kindle in "My Computer") it will not interact with Calibre. I have ran Debugging mode and get the following results :-

calibre 0.9.23 isfrozen: True is64bit: False
Windows-XP-5.1.2600-SP3 Windows ('32bit', 'WindowsPE')
('Windows', 'XP', '5.1.2600')
Python 2.7.3
Windows: ('XP', '5.1.2600', 'SP3', 'Multiprocessor Free')
USB devices on system:
[u'usb\\root_hub&vid10de&pid03f1&rev00a3',
u'usb\\root_hub20&vid10de&pid03f2&rev00a3',
u'usb\\vid_058f&pid_6362&rev_0129',
u'usb\\vid_0d49&pid_3200&rev_0001',
u'usb\\vid_1949&pid_0007&rev_0216']
Unable to get free space for drive: I
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: H
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: G
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: F
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Drives detected:

No disabled plugins
Looking for devices of type: MTP_DEVICE
Cannot detect MTP devices

Can anyone please point me in the right direction as to what I'm doing wrong, as I understood the Winows Media Player 11 should have cleared up the detection of MTP drivers.

hotwheelslover98 · 03-25-2013, 02:45 PM

I'm not sure if I read that right or not, but it looks like you are running the 64 bit version of calibre on 32 bit Windows. I'm not sure if I'm right about that, but I thought I give my input. That could be part of the problem.

GoSharks · 03-27-2013, 11:32 PM

Unless something has changed, Calibre on XP does not support USB connection to Fire HD...you will need to send books wirelessly. See here...and here.

Gordon53 · 03-30-2013, 12:14 PM

Thanks for your reply,sorry for delay in replying myself I've been away on business

Barbara1955 · 03-30-2013, 02:25 PM

Shoot I was planning on going back to XP! I cant even get the Fire reconised on my sons Vista! Was ok on 7... Anyone know how they work on Win 8???

Jessica Lares · 03-31-2013, 02:59 PM

XP doesn't have MTP drivers. Windows didn't have official support without installing WMP 10/11 until the end of Windows Vista/beginning of 7.

I would try another USB port. The ones on the back of a machine have more power than the ones in the front. Some people say to use a powered hub, but the server option would be cheaper/easier.

http://manual.calibre-ebook.com/faq....kindle-fire-hd

Windows 8 would work, but I honestly would not recommend upgrading. It's just the most awful Windows version ever, and I've used them all. Like seriously, it's great for someone who has never touched a computer in their life, but not for someone who has been using Windows for the last five years or more. It's a huge learning curve.

sian · 11-01-2014, 09:36 AM

need help

when i try to syn via usb to windows xp the computer see kindle
but will only see as audio device

what i want to do is back up my kindle before letting my friend try my kindle.

problem is

kindle is seen by computer but the folers are all empty
please help

Xanthe · 11-02-2014, 03:34 PM

I've got Win 8.1, which I like better than any of the other flavors of Windows that I've owned BTW, and I've had no problem with my Fire HDX and Calibre (or with Calibre Companion). Don't know if that translates into the same ability with the Fire HD, but it probably does.

poohbear_nc · 11-02-2014, 04:31 PM

Quote:

Originally Posted by sian

need help

when i try to syn via usb to windows xp the computer see kindle
but will only see as audio device

what i want to do is back up my kindle before letting my friend try my kindle.

problem is

kindle is seen by computer but the folers are all empty
please help

Your Windows Media Player must be updated to the latest version for XP to recognize the kindle as a device

sian · 12-01-2014, 01:44 PM

just installed wmp 11 cant use it

i can see the kindle but all the directoies ie doc, music are empty
there no books directoy as far as i remember . ( not on computer at mo)

can some one screen shot what i need look at for wmp 10

it says to sync drag across but that not the problem

what id like to do is hide any other directorys that i dont need from my view.
eg only like to see
documents
videos
mp3

2nd question looking at the settup theres a folder called kindle. is this the books directory ( ugrading is confusing )

the folder i us on k3 is documents it has my ebooks in there but which folder is it on kindle fire?

03-21-2013, 01:24 PM	#1
Gordon53 Junior Member Posts: 4 Karma: 10 Join Date: Mar 2013 Device: Kobo	Kindle Fire HD and XP connection problems Hi everyone, this is my first post so sorry if I make any errors. A friend has a problem I'm trying to find a solution to. His Kindle Fire HD will not connect with Calibre. His O/S is Windows XP, and I have read many posts that recognise this problem and suggest updating to the latest version of Calibre and install the latest version of Windows Media Player 11. We have done this and while XP recognises the Kindle (ie it appears as Kindle in "My Computer") it will not interact with Calibre. I have ran Debugging mode and get the following results :- calibre 0.9.23 isfrozen: True is64bit: False Windows-XP-5.1.2600-SP3 Windows ('32bit', 'WindowsPE') ('Windows', 'XP', '5.1.2600') Python 2.7.3 Windows: ('XP', '5.1.2600', 'SP3', 'Multiprocessor Free') USB devices on system: [u'usb\\root_hub&vid10de&pid03f1&rev00a3', u'usb\\root_hub20&vid10de&pid03f2&rev00a3', u'usb\\vid_058f&pid_6362&rev_0129', u'usb\\vid_0d49&pid_3200&rev_0001', u'usb\\vid_1949&pid_0007&rev_0216'] Unable to get free space for drive: I (21, 'GetDiskFreeSpaceEx', 'The device is not ready.') Unable to get free space for drive: H (21, 'GetDiskFreeSpaceEx', 'The device is not ready.') Unable to get free space for drive: G (21, 'GetDiskFreeSpaceEx', 'The device is not ready.') Unable to get free space for drive: F (21, 'GetDiskFreeSpaceEx', 'The device is not ready.') Drives detected: No disabled plugins Looking for devices of type: MTP_DEVICE Cannot detect MTP devices Can anyone please point me in the right direction as to what I'm doing wrong, as I understood the Winows Media Player 11 should have cleared up the detection of MTP drivers.

03-27-2013, 11:32 PM	#3
GoSharks SQUIRREL!! Posts: 1,636 Karma: 8400000 Join Date: Nov 2010 Location: California Device: K-Fire, PW2, PW3	Unless something has changed, Calibre on XP does not support USB connection to Fire HD...you will need to send books wirelessly. See here...and here. Last edited by GoSharks; 03-27-2013 at 11:48 PM.

12-01-2014, 01:44 PM	#10
sian Addict Posts: 258 Karma: 55958 Join Date: Aug 2009 Location: UK Device: kindle oasis ( 2018) kindle Fire hd 10 ( 2017)	just installed wmp 11 cant use it i can see the kindle but all the directoies ie doc, music are empty there no books directoy as far as i remember . ( not on computer at mo) can some one screen shot what i need look at for wmp 10 it says to sync drag across but that not the problem what id like to do is hide any other directorys that i dont need from my view. eg only like to see documents videos mp3 2nd question looking at the settup theres a folder called kindle. is this the books directory ( ugrading is confusing ) the folder i us on k3 is documents it has my ebooks in there but which folder is it on kindle fire? Last edited by sian; 12-01-2014 at 06:28 PM.

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03-25-2013, 02:45 PM	#2
hotwheelslover98 Member Posts: 12 Karma: 10 Join Date: Feb 2013 Device: Kindle Fire HD 7"	I'm not sure if I read that right or not, but it looks like you are running the 64 bit version of calibre on 32 bit Windows. I'm not sure if I'm right about that, but I thought I give my input. That could be part of the problem.

03-30-2013, 12:14 PM	#4
Gordon53 Junior Member Posts: 4 Karma: 10 Join Date: Mar 2013 Device: Kobo	Thanks for your reply,sorry for delay in replying myself I've been away on business

03-30-2013, 02:25 PM	#5
Barbara1955 Non-Techy Posts: 4,455 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	Shoot I was planning on going back to XP! I cant even get the Fire reconised on my sons Vista! Was ok on 7... Anyone know how they work on Win 8???

03-31-2013, 02:59 PM	#6
Jessica Lares Wizard Posts: 2,240 Karma: 5759170 Join Date: Jun 2011 Location: Near Dallas, Texas, USA Device: iPad Mini, iPod Touch (5th gen)	XP doesn't have MTP drivers. Windows didn't have official support without installing WMP 10/11 until the end of Windows Vista/beginning of 7. I would try another USB port. The ones on the back of a machine have more power than the ones in the front. Some people say to use a powered hub, but the server option would be cheaper/easier. http://manual.calibre-ebook.com/faq....kindle-fire-hd Windows 8 would work, but I honestly would not recommend upgrading. It's just the most awful Windows version ever, and I've used them all. Like seriously, it's great for someone who has never touched a computer in their life, but not for someone who has been using Windows for the last five years or more. It's a huge learning curve.

11-01-2014, 09:36 AM	#7
sian Addict Posts: 258 Karma: 55958 Join Date: Aug 2009 Location: UK Device: kindle oasis ( 2018) kindle Fire hd 10 ( 2017)	need help when i try to syn via usb to windows xp the computer see kindle but will only see as audio device what i want to do is back up my kindle before letting my friend try my kindle. problem is kindle is seen by computer but the folers are all empty please help

11-02-2014, 03:34 PM	#8
Xanthe Plan B Is Now In Force Posts: 1,894 Karma: 8086979 Join Date: Jan 2010 Location: Surebleak Device: Aluratek,Sony 350/T1,Pandigital,eBM 911,Nook HD/HD+,Fire HDX 7/8.9,PW2	I've got Win 8.1, which I like better than any of the other flavors of Windows that I've owned BTW, and I've had no problem with my Fire HDX and Calibre (or with Calibre Companion). Don't know if that translates into the same ability with the Fire HD, but it probably does.

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