Help! Computer will not detect Kindle

streamofmight · 09-22-2014, 11:29 PM

Hi I recently left my Kindle Touch in my drawer and forgot about it for 2 months. When I came back the battery was totally flat but somehow I managed to revive it after charging it for 10 hours using my ipad charger adaptor and the kindle cable.

Now the battery is full and I can read books on the kindle, no problem.

However, now when I connect my kindle to my computer, I can no longer detect it. The light on the kindle still flashes orange as though it is charging which means that the cable is working. Just no access to the kindle at all.

I have tried different android cables, restarting my kindle, used different computers, usb ports, etc. Spent hours on google but am unable to find any solution for this. So I resorted to signing up for a account here and try my luck. Can someone help me? Much appreciated!

I love my kindle someone please save it!

jeffyen · 09-23-2014, 12:04 AM

Are you using a Mac?

meeera · 09-23-2014, 12:17 AM

Quote:

Originally Posted by jeffyen

Are you using a Mac?

It shouldn't make a difference - I've never had any trouble connecting various Kindles to my Mac, using random micro-USB cables.

streamofmight · 09-23-2014, 12:36 AM

i tried on a windows laptop and a windows desktop to no avail =(

jeffyen · 09-23-2014, 01:59 AM

Quote:

Originally Posted by meeera

It shouldn't make a difference - I've never had any trouble connecting various Kindles to my Mac, using random micro-USB cables.

The retina Macs used to have a bug and some devices cannot be seen by its usb3.0 ports. Or was it that once something connects to it, it cannot be re-connected. A usb2 hub solves the issue.

OP, make sure the individual components are working independently by using another device to test. The ports, and usb cable.

streamofmight · 09-23-2014, 03:36 AM

Quote:

Originally Posted by jeffyen

The retina Macs used to have a bug and some devices cannot be seen by its usb3.0 ports. Or was it that once something connects to it, it cannot be re-connected. A usb2 hub solves the issue.

OP, make sure the individual components are working independently by using another device to test. The ports, and usb cable.

yes, i have tried the ports and usb cable with other devices and they are working fine =)

pidgeon92 · 09-23-2014, 10:13 AM

Perhaps a factory reset of the Kindle might help?

09-22-2014, 11:29 PM	#1
streamofmight Junior Member Posts: 3 Karma: 10 Join Date: Sep 2014 Device: Kindle Touch	Help! Computer will not detect Kindle Hi I recently left my Kindle Touch in my drawer and forgot about it for 2 months. When I came back the battery was totally flat but somehow I managed to revive it after charging it for 10 hours using my ipad charger adaptor and the kindle cable. Now the battery is full and I can read books on the kindle, no problem. However, now when I connect my kindle to my computer, I can no longer detect it. The light on the kindle still flashes orange as though it is charging which means that the cable is working. Just no access to the kindle at all. I have tried different android cables, restarting my kindle, used different computers, usb ports, etc. Spent hours on google but am unable to find any solution for this. So I resorted to signing up for a account here and try my luck. Can someone help me? Much appreciated! I love my kindle someone please save it!

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09-23-2014, 12:04 AM	#2
jeffyen Connoisseur Posts: 63 Karma: 1000 Join Date: Sep 2009 Device: Kindle PW2	Are you using a Mac?

09-23-2014, 12:36 AM	#4
streamofmight Junior Member Posts: 3 Karma: 10 Join Date: Sep 2014 Device: Kindle Touch	i tried on a windows laptop and a windows desktop to no avail =(

09-23-2014, 10:13 AM	#7
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	Perhaps a factory reset of the Kindle might help?

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