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#1 |
Junior Member
![]() Posts: 3
Karma: 10
Join Date: Dec 2015
Device: koboglo hd
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Problem with personal pdf
Hi everybody,
recently i got a koboglo hd as a christmas present... i'm having a problem with personal pdf or epub file... when i copy into kobo it works fine but when i shutdown and restart all the files disappear! i don't know what happen ![]() thanks for helping! ![]() |
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#2 |
Grand Sorcerer
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Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
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That is usually a sign that the database on the device is corrupt. The simplest cause is not ejecting the device properly. The fix is to sign out of the Kobo account on the device and then sign in again. This will create a new database and should load any sideloaded books.
If this doesn't work, or the problem repeats itself quickly, do a factory reset. That will reset everything, but solves a few initial problems like this. |
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#3 |
Junior Member
![]() Posts: 3
Karma: 10
Join Date: Dec 2015
Device: koboglo hd
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thanks but i tried both...
File disappear ![]() |
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#4 |
I need a chapter break
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Karma: 56058267
Join Date: Mar 2015
Location: Israel
Device: Kobo Glo
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-Does the books shows in the library?
-What happen when you connect the glo to PC, does the books file shows? and does kobo reload them after you this disconnect? Last edited by oren64; 12-26-2015 at 07:09 AM. |
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#5 |
Junior Member
![]() Posts: 3
Karma: 10
Join Date: Dec 2015
Device: koboglo hd
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Reset finally works...
i reset and sign in, copy the file and sync and worked! thanks everybody!!!!!! ![]() |
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