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Old 12-26-2015, 06:13 AM   #1
ibissio
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Problem with personal pdf

Hi everybody,
recently i got a koboglo hd as a christmas present...
i'm having a problem with personal pdf or epub file... when i copy into kobo it works fine but when i shutdown and restart all the files disappear!
i don't know what happen
thanks for helping!
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Old 12-26-2015, 06:34 AM   #2
davidfor
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That is usually a sign that the database on the device is corrupt. The simplest cause is not ejecting the device properly. The fix is to sign out of the Kobo account on the device and then sign in again. This will create a new database and should load any sideloaded books.

If this doesn't work, or the problem repeats itself quickly, do a factory reset. That will reset everything, but solves a few initial problems like this.
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Old 12-26-2015, 06:45 AM   #3
ibissio
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thanks but i tried both...
File disappear
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Old 12-26-2015, 07:03 AM   #4
oren64
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Quote:
Originally Posted by ibissio View Post
thanks but i tried both...
File disappear
-Does the books shows in the library?

-What happen when you connect the glo to PC, does the books file shows?
and does kobo reload them after you this disconnect?

Last edited by oren64; 12-26-2015 at 07:09 AM.
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Old 12-26-2015, 08:38 AM   #5
ibissio
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Reset finally works...
i reset and sign in, copy the file and sync and worked!
thanks everybody!!!!!!
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