Content Payment issue with Kindle

Micah Dawson · 02-04-2014, 11:34 PM

This is so annoying.

Last night, Ignite Me, was released. I originally was trying to buy it at Nook since i prefer B&N over Kindle but their site was screwed up. So i wanted to read it then and not wait till the morning, so i brought it on my kindle account and begin reading it last night.

I checked my checking account to see had the purchase been debited out and it has not...it's been nearly 24 hours.

I log into Amazon.com and see this message

[Image exceeds guidelines for size - MODERATOR]

Now this makes it seem like there is an Error with payment(I don't know what could have caused it if there is one)...Except how was i able to buy the book/download it and begin reading it and still CAN read it if the payment has not been processed and needs to be verified again.

I am a bit nervous to do it again because i don't want to be double charged but i am hoping the Kindle users can help me out here.

HarryT · 02-05-2014, 03:12 AM

Are you sure that the message refers to your ebook order and not to some other Amazon purchase? Best thing to do would be to contact Amazon customer service.

Micah Dawson · 02-05-2014, 06:02 AM

Quote:

Originally Posted by HarryT

Are you sure that the message refers to your ebook order and not to some other Amazon purchase? Best thing to do would be to contact Amazon customer service.

I don't use amazon regularly so it has to be that book order. But yeah i'll give it another day or two and see if it debits it out. It's almost like i got the book free or something, somehow. Even though i know THAT Is not the case.

HarryT · 02-05-2014, 06:17 AM

Quote:

Originally Posted by Micah Dawson

I don't use amazon regularly so it has to be that book order. But yeah i'll give it another day or two and see if it debits it out. It's almost like i got the book free or something, somehow. Even though i know THAT Is not the case.

The message appears to be saying that there's a problem with the card. I've had similar ones when my card's expired.

ProfCrash · 02-05-2014, 08:21 AM

My money is on a card problem. We had to change a card when one got lost and that was the message we got when I forgot to change one of the accounts.

We have a family account and our individual accounts. The individual accounts were established long before we met and got married.

02-04-2014, 11:34 PM	#1
Micah Dawson Member Posts: 17 Karma: 10 Join Date: Nov 2013 Device: Kindle Paperwhite 2, Nook(Windows 8 App) and Kindle(Windows 8 App)	Payment issue with Kindle This is so annoying. Last night, Ignite Me, was released. I originally was trying to buy it at Nook since i prefer B&N over Kindle but their site was screwed up. So i wanted to read it then and not wait till the morning, so i brought it on my kindle account and begin reading it last night. I checked my checking account to see had the purchase been debited out and it has not...it's been nearly 24 hours. I log into Amazon.com and see this message [Image exceeds guidelines for size - MODERATOR] Now this makes it seem like there is an Error with payment(I don't know what could have caused it if there is one)...Except how was i able to buy the book/download it and begin reading it and still CAN read it if the payment has not been processed and needs to be verified again. I am a bit nervous to do it again because i don't want to be double charged but i am hoping the Kindle users can help me out here. Last edited by Dr. Drib; 02-05-2014 at 12:00 PM.

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02-05-2014, 03:12 AM	#2
HarryT eBook Enthusiast Posts: 85,544 Karma: 93383099 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Are you sure that the message refers to your ebook order and not to some other Amazon purchase? Best thing to do would be to contact Amazon customer service.

02-05-2014, 08:21 AM	#5
ProfCrash Tea Enthusiast Posts: 8,554 Karma: 75384937 Join Date: Jul 2010 Location: Somewhere in the USA Device: Kindle1, Kindle DX Graphite, K3 3G, IPad 3, PW2	My money is on a card problem. We had to change a card when one got lost and that was the message we got when I forgot to change one of the accounts. We have a family account and our individual accounts. The individual accounts were established long before we met and got married.

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