KOBO SHOWS NO BOOKS

erny · 09-22-2015, 12:41 PM

HI
I BOUGHT THIS KOBO EREADER WIFI 4 MONTHS AGO,NEW.
GOOD FOR A WHILE, NOW THE DEVICE DOESN'T SHOW THE BOOKS ANYMORE...IT DOESN'T READ AN SD CARD EITHER. BOOKS ARE THERE:
I CAN SEE THEM WHEN I CONNECT THE DEVICE TO A COMPUTER.
POSSIBLY, PROBLEMS STARTED WHEN, AFTER CHARGING, I HAD TO UNPLUG
THE E READER WITHOUT BEING ABLE TO CLICK ON "SAFELY REMOVING IT" BECAUSE IT JUST DESAPPEARED FROM THE SCREEN(I USE LINUX).
WHATEVER HELP APPRECIATED!

Ken Maltby · 09-22-2015, 12:53 PM

First shouting (All Caps) won't get you more help.

You should be able to go to Settings > Accounts and logout of your Kobo account. That should get you a rebuilding of your database.

Luck;
Ken

PeterT · 09-22-2015, 01:29 PM

If this is the Kobo WiFi there have been many issues reported related to a failed f/w upgrade.

The best solution here is to request a restore image (see Kobo WiFi SD image)

09-22-2015, 12:41 PM	#1
erny Junior Member Posts: 1 Karma: 10 Join Date: Sep 2015 Device: kobo e-reader wifi	KOBO SHOWS NO BOOKS HI I BOUGHT THIS KOBO EREADER WIFI 4 MONTHS AGO,NEW. GOOD FOR A WHILE, NOW THE DEVICE DOESN'T SHOW THE BOOKS ANYMORE...IT DOESN'T READ AN SD CARD EITHER. BOOKS ARE THERE: I CAN SEE THEM WHEN I CONNECT THE DEVICE TO A COMPUTER. POSSIBLY, PROBLEMS STARTED WHEN, AFTER CHARGING, I HAD TO UNPLUG THE E READER WITHOUT BEING ABLE TO CLICK ON "SAFELY REMOVING IT" BECAUSE IT JUST DESAPPEARED FROM THE SCREEN(I USE LINUX). WHATEVER HELP APPRECIATED!

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09-22-2015, 12:53 PM	#2
Ken Maltby Wizard Posts: 4,466 Karma: 6900052 Join Date: Dec 2009 Location: The Heart of Texas Device: Boox Note2, AuraHD, PDA,	First shouting (All Caps) won't get you more help. You should be able to go to Settings > Accounts and logout of your Kobo account. That should get you a rebuilding of your database. Luck; Ken

09-22-2015, 01:29 PM	#3
PeterT Grand Sorcerer Posts: 13,525 Karma: 78910202 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	If this is the Kobo WiFi there have been many issues reported related to a failed f/w upgrade. The best solution here is to request a restore image (see Kobo WiFi SD image)

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