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Old 01-01-2014, 01:55 PM   #1
zzziiinnnggg
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Device: HKC & Nextbook 7P12
Calibre not detecting my device

Hi, hope I'm doing this right. I have 3 devices, 2 of them are recognize and I have no problem adding ebooks but I got my son a Nextbook 7P12 but Calibre doesn't recognize it. I have my speakers plugged into a USB port and the Nextbook when I ran the debug.

calibre 1.17 isfrozen: True is64bit: False
Windows-Vista-6.0.6002-SP2 Windows ('32bit', 'WindowsPE')
('Windows', 'Vista', '6.0.6002')
Python 2.7.5
Windows: ('Vista', '6.0.6002', 'SP2', 'Multiprocessor Free')
USB devices on system:
[u'usb\\root_hub&vid1002&pid4389&rev0000',
u'usb\\root_hub&vid1002&pid438a&rev0000',
u'usb\\root_hub&vid1002&pid4387&rev0000',
u'usb\\root_hub&vid1002&pid4388&rev0000',
u'usb\\root_hub&vid1002&pid438b&rev0000',
u'usb\\root_hub20&vid1002&pid4386&rev0000',
u'usb\\vid_04a9&pid_1734&rev_0101',
u'usb\\vid_04a9&pid_1734&rev_0101&mi_00',
u'usb\\vid_04a9&pid_1734&rev_0101&mi_01',
u'usb\\vid_04f2&pid_b008&rev_0335',
u'usb\\vid_04f2&pid_b008&rev_0335&mi_00',
u'usb\\vid_18d1&pid_4e21&rev_0231']
Unable to get free space for drive: E
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Unable to get free space for drive: F
(21, 'GetDiskFreeSpaceEx', 'The device is not ready.')
Drives detected:

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#1&19f7e59c&0&_??_usbstor#disk&ven_next7p12&pr od_-8g&rev____0#0123456789abcdef&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#1&19f7e59c&0&_??_usbstor#disk&ven_next7p12&pr od_-8g&rev____0#0123456789abcdef&1##{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
No suitable MTP devices found

Looking for devices...
u'usb\\vid_18d1&pid_4e21&rev_0231'

Devices possibly connected: None
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Old 01-01-2014, 02:04 PM   #2
kovidgoyal
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Windows is failing to get the free space on your device, so
calibre cannot connect to it. This is usually caused by hardware
errors. You can try:
1) Trying a different USB port/cable.
2) Rebooting your device and your computer
3) Resetting your device

If none of these work, you can use the 'Connect to Folder' function
in calibre to connect to your device. Click the Connect/share
button on the calibre toolbar and select the "Connect to folder"
option. Then choose the folder on your device that you want calibre
to connect to.
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Old 01-01-2014, 04:07 PM   #3
zzziiinnnggg
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Device: HKC & Nextbook 7P12
thank you for your reply

I had to reset the device, still not recognizing it but on my computer it now shows the Next7P12 being connected so I'm having to choose your last option with the file which goes over my head but here is what I did. I clicked on the connect to a file, searched in Computer and clicked on the Next7P12 link then click on the same name in the list that had all the files listed. I added the book to device but when I click on the app Play Books on the tablet the only books listed are the 3 that came with the device. I then went back to Calibre and clicked on Device then Show Books in the main memory of the device and it shows the book I added so I'm confused on why I can't find it on the device.
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Old 01-01-2014, 05:19 PM   #4
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Quote:
Originally Posted by zzziiinnnggg View Post
thank you for your reply

I had to reset the device, still not recognizing it but on my computer it now shows the Next7P12 being connected so I'm having to choose your last option with the file which goes over my head but here is what I did. I clicked on the connect to a file, searched in Computer and clicked on the Next7P12 link then click on the same name in the list that had all the files listed. I added the book to device but when I click on the app Play Books on the tablet the only books listed are the 3 that came with the device. I then went back to Calibre and clicked on Device then Show Books in the main memory of the device and it shows the book I added so I'm confused on why I can't find it on the device.
Your device has 2 locations for Books
1)is those 3 that are in the manufacturers Protected (proprietary) storage. Calibre can't get at those

The should be some configuration or default location for 'Personal type Documents' of the book type.
If the former, adjust the link to where you put the books
if the latter, adjust the device driver or save folder to put the books in their place
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Old 01-02-2014, 10:26 PM   #5
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Quote:
Originally Posted by theducks View Post
Your device has 2 locations for Books
1)is those 3 that are in the manufacturers Protected (proprietary) storage. Calibre can't get at those

The should be some configuration or default location for 'Personal type Documents' of the book type.
If the former, adjust the link to where you put the books
if the latter, adjust the device driver or save folder to put the books in their place
If the app you are talking about is google play books then I dont think it can read books from the device drive you have to upload the books to google play book from its website.
I am guessing yours is an android device just download a free ebook readers app like coolreader or fbreaderj that should allow you to open any books you sent.
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Old 01-04-2014, 02:44 PM   #6
zzziiinnnggg
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Join Date: Jan 2014
Device: HKC & Nextbook 7P12
thank you, I'll try both of those ideas. I just noticed Calibre did an upgrade so I'm hoping that might fix my problem too.
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