kobo ereader

alanlfc · 12-15-2011, 09:45 AM

Hi all ive just bought a kobo ereader today and for some reason it wont recgonise the usb cable can someone help me pls

faithbw · 12-15-2011, 10:19 AM

This question might get more responses in the Kobo subforum. I would also post it there. Does the Kobo take a micro usb cord that fits in another electronic? For instance, the micro usb cable for my cell phone also fits into my Sony Reader. Also, try turning it off and then turning it back on. Actually, I would try this first and then try another cable. HTH.

Terisa de morgan · 12-15-2011, 10:40 AM

Yes, it takes another one. It recognizes my Sony cord, and standard cord for changing and another one from a disk.

carpetmojo · 12-15-2011, 11:19 AM

Quote:

Originally Posted by alanlfc

Hi all ive just bought a kobo ereader today and for some reason it wont recgonise the usb cable can someone help me pls

Are you plugging it into a hub/extension, or direct into a USB port - quite often it's as simple as that.
Plugging it direct into the machine gives a better connection.

alanlfc · 12-15-2011, 12:37 PM

im plggin in straight into the usb point on my computer tower

alanlfc · 12-15-2011, 12:40 PM

Hi i ve just bought a kobo ereader wifi and for some reason it wont recgonise the usb port on my computer took it back to the shops got it changed and its still saying the same thing can anyone help me pls

Asawi · 12-15-2011, 12:42 PM

Make sure you choose the "manage library" (or something like that) option when you power it up (connected to the computer)

Pookeysgirl · 12-15-2011, 12:58 PM

Quote:

Originally Posted by alanlfc

im plggin in straight into the usb point on my computer tower

Do you have another USB you can try? Just to see if it's the cable (i've used my blackberry USB cable) or the Kobo itself? Also here's the link to the Kobo forum, you may find someone else there with the same issue: https://www.mobileread.com/forums/forumdisplay.php?f=223

robko · 12-15-2011, 01:05 PM

1st thing I would try is a different USB port (either on that computer or preferably a different computer). If it isn't recognizing 2 different readers sounds like a computer hardware issue rather than the reader.
If that doesn't work/isn't possible, try a different USB cord to connect it.
As previous poster said, make sure you click the MANAGE LIBRARY option rather than keep reading on the Kobo itself.
Is the light in the top right (assuming this is a Kobo Wifi or top on Kobo Touch) lighting when you plug it in? If not then definitely sounds hardware and likely USB port on computer or the cord.

Exactly what steps are doing to connect it and what is it saying? More details may give us a clue to other things you can try.

Suzanna · 12-15-2011, 01:38 PM

When you plug in your Kobo you should get an option to connect or cancel. Your computer won't recognize your Kobo until you choose "connect". The "cancel" option is for when you want to keep reading while it's charging.

WT Sharpe · 12-15-2011, 01:46 PM

Quote:

Originally Posted by faithbw

This question might get more responses in the Kobo subforum. I would also post it there....

The OP took your advice and started this thread in the Kobo forum. I merged the two threads, in case anyone was wondering why a post in the Kobo forum was recommending posting in the Kobo forum.

alanlfc · 12-16-2011, 05:17 AM

Quote:

Originally Posted by Asawi

Make sure you choose the "manage library" (or something like that) option when you power it up (connected to the computer)

thanks i finally got it working i had to click MANAGE LIBARY thanks everyone

12-15-2011, 09:45 AM	#1
alanlfc Junior Member Posts: 4 Karma: 10 Join Date: Dec 2011 Device: kobo ereader	kobo ereader Hi all ive just bought a kobo ereader today and for some reason it wont recgonise the usb cable can someone help me pls

12-15-2011, 12:40 PM	#6
alanlfc Junior Member Posts: 4 Karma: 10 Join Date: Dec 2011 Device: kobo ereader	kobo ereader wifi Hi i ve just bought a kobo ereader wifi and for some reason it wont recgonise the usb port on my computer took it back to the shops got it changed and its still saying the same thing can anyone help me pls

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12-15-2011, 10:19 AM	#2
faithbw Guru Posts: 618 Karma: 1526148 Join Date: Feb 2011 Location: A place where the sun always shines Device: Kindle Oasis, iPad Mini 2	This question might get more responses in the Kobo subforum. I would also post it there. Does the Kobo take a micro usb cord that fits in another electronic? For instance, the micro usb cable for my cell phone also fits into my Sony Reader. Also, try turning it off and then turning it back on. Actually, I would try this first and then try another cable. HTH.

12-15-2011, 10:40 AM	#3
Terisa de morgan Grand Sorcerer Posts: 6,628 Karma: 12595249 Join Date: Jun 2009 Location: Madrid, Spain Device: Kobo Clara/Aura One/Forma,XiaoMI 5, iPad, Huawei MediaPad, YotaPhone 2	Yes, it takes another one. It recognizes my Sony cord, and standard cord for changing and another one from a disk.

12-15-2011, 12:37 PM	#5
alanlfc Junior Member Posts: 4 Karma: 10 Join Date: Dec 2011 Device: kobo ereader	im plggin in straight into the usb point on my computer tower

12-15-2011, 12:42 PM	#7
Asawi Gadgetoholic Posts: 1,467 Karma: 3865860 Join Date: Feb 2011 Location: Sweden Device: Kobo Libra2, Tolino Vision 6	Make sure you choose the "manage library" (or something like that) option when you power it up (connected to the computer)

12-15-2011, 01:05 PM	#9
robko Wizard Posts: 2,454 Karma: 5469320 Join Date: Jul 2010 Device: Kobo	1st thing I would try is a different USB port (either on that computer or preferably a different computer). If it isn't recognizing 2 different readers sounds like a computer hardware issue rather than the reader. If that doesn't work/isn't possible, try a different USB cord to connect it. As previous poster said, make sure you click the MANAGE LIBRARY option rather than keep reading on the Kobo itself. Is the light in the top right (assuming this is a Kobo Wifi or top on Kobo Touch) lighting when you plug it in? If not then definitely sounds hardware and likely USB port on computer or the cord. Exactly what steps are doing to connect it and what is it saying? More details may give us a clue to other things you can try.

12-15-2011, 01:38 PM	#10
Suzanna Living in the past Posts: 432 Karma: 6011289 Join Date: Sep 2010 Location: Toronto Device: Kobo Aura HD, Kobo Arc	When you plug in your Kobo you should get an option to connect or cancel. Your computer won't recognize your Kobo until you choose "connect". The "cancel" option is for when you want to keep reading while it's charging.

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