Kindle Keyboard Screen Issues

paulornothing · 09-01-2015, 10:46 PM

Hello Everyone, I've been having some intermittent issues with my Kindle Keyboard. I will get some horizontal lines across the screen. I've taken good care of it and it hasn't been dropped or crushed as far as I know. I've been debating buying a new one but if there is an easy fix for this problem I would like to try that first.

Here is a picture of what I'm experiencing. I can't routinely trigger the lines to happen and they sometimes go away when I refresh the screen. Sometimes but not always. Any ideas of what it could be or steps I can take to troubleshoot would be much appreciated.

Thanks!

HarryT · 09-02-2015, 02:22 AM

Almost unquestionably a faulty screen controller. It's a hardware fault. The only solution would be to replace the screen.

malligator · 09-03-2015, 01:47 PM

I've had a KK since it was called K3. I, just this week, started experiencing screen anomalies. Like you, I've treated it perfectly and it looks dang near brand new. I guess I can't complain. It's given me many years of good service. Next up...Kindle Voyage.

tomsem · 09-03-2015, 04:29 PM

It is at least worth doing a hard reset before coming to any conclusions: hold slider for 15-30 seconds until it reboots. And one could also try factory reset.

09-01-2015, 10:46 PM	#1
paulornothing Junior Member Posts: 3 Karma: 10 Join Date: May 2014 Device: Kindle Keyboard with 3g	Kindle Keyboard Screen Issues Hello Everyone, I've been having some intermittent issues with my Kindle Keyboard. I will get some horizontal lines across the screen. I've taken good care of it and it hasn't been dropped or crushed as far as I know. I've been debating buying a new one but if there is an easy fix for this problem I would like to try that first. Here is a picture of what I'm experiencing. I can't routinely trigger the lines to happen and they sometimes go away when I refresh the screen. Sometimes but not always. Any ideas of what it could be or steps I can take to troubleshoot would be much appreciated. Thanks! Last edited by paulornothing; 09-01-2015 at 10:48 PM.

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09-02-2015, 02:22 AM	#2
HarryT eBook Enthusiast Posts: 85,560 Karma: 93980341 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Almost unquestionably a faulty screen controller. It's a hardware fault. The only solution would be to replace the screen.

09-03-2015, 01:47 PM	#3
malligator Enthusiast Posts: 45 Karma: 610 Join Date: Jun 2010 Device: Kindle 3	I've had a KK since it was called K3. I, just this week, started experiencing screen anomalies. Like you, I've treated it perfectly and it looks dang near brand new. I guess I can't complain. It's given me many years of good service. Next up...Kindle Voyage.

09-03-2015, 04:29 PM	#4
tomsem Grand Sorcerer Posts: 7,022 Karma: 27060353 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	It is at least worth doing a hard reset before coming to any conclusions: hold slider for 15-30 seconds until it reboots. And one could also try factory reset.

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