Kindle Paperwhite (11th Gen) not loading thumbnails from Amazon books

johnnyb · Today, 05:58 PM

So I have recently found a Paperwhite in the back of my drawer and actually enjoy it as a on the go reader. I have completely factory reset it but it refuses to download the thumbnails for many of the books I have bought on Amazon. I know there is a workaround for Calibre books but none that I know of for books tethered to Amazon. I have checked the hidden thumbnails folder and cleared all all the “no cover available” 1kb jpegs but this did not lead to the Kindle attempting to reload the thumbnails.
A second factory reset didn’t do anything either. The Kindle has no issues extracting the covers from the book for the sleep screen.

I know there used to be some command to clear the cache but I forgot what is was and don’t even know if it still works.

Does anyone here have any idea what I can do to fix this?
I did move my account from the US to the UK a while ago. Could this have anything to do with it?

Today, 05:58 PM	#1
johnnyb Cloud Reader Posts: 1,127 Karma: 4000066 Join Date: Aug 2010 Device: Kindle Paperwhite, Boox Note Air 4C, Remarkable PP Move, iPad Pro 11	Kindle Paperwhite (11th Gen) not loading thumbnails from Amazon books So I have recently found a Paperwhite in the back of my drawer and actually enjoy it as a on the go reader. I have completely factory reset it but it refuses to download the thumbnails for many of the books I have bought on Amazon. I know there is a workaround for Calibre books but none that I know of for books tethered to Amazon. I have checked the hidden thumbnails folder and cleared all all the “no cover available” 1kb jpegs but this did not lead to the Kindle attempting to reload the thumbnails. A second factory reset didn’t do anything either. The Kindle has no issues extracting the covers from the book for the sleep screen. I know there used to be some command to clear the cache but I forgot what is was and don’t even know if it still works. Does anyone here have any idea what I can do to fix this? I did move my account from the US to the UK a while ago. Could this have anything to do with it?

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