Classic Network unavailable

BigHeadDog · 01-13-2010, 11:12 PM

My nook is on 1.1.0. Since yesterday I am getting Network Unavailable error whenever I tried to search for new b&n content. Last year I had no problems in updating new b&n content but in 2010 things are different. Now my stuck with 1.1.0 and unable to update...Pls advice and also where can I get the latest fw from?

M.Whitmore · 01-14-2010, 02:08 AM

I had this exact same issue with connecting to the network. The only current fix is to either reenter your credit card information or change it to a Visa card. Also, if you do a google search you will be able to find others who have solved this issue the same way.

BigHeadDog · 01-14-2010, 02:10 AM

will try yr method. thanks.

BigHeadDog · 01-14-2010, 02:18 AM

tried to change my cc to visa but still the same problem...or b&n needs 1-2 days to update my info of cc? had also google but so far no exact resolution found...

stangri · 01-14-2010, 04:10 AM

You can go to 1.1.1 (mind you, it has its own problems) by first downgrading to 1.0.0 (it will wipe your nook clean) and then upgrading (either manually or OTA).

BigHeadDog · 01-14-2010, 04:22 AM

Quote:

Originally Posted by stangri

You can go to 1.1.1 (mind you, it has its own problems) by first downgrading to 1.0.0 (it will wipe your nook clean) and then upgrading (either manually or OTA).

so where do i get hold of 1.0.0 and 1.1.1?

stangri · 01-14-2010, 07:10 PM

http://nookdevs.com/Softroot, the links to the mirrored image of 1.0.0 is linked from the preparation instructions. The 1.1.1 can be downloaded from B&N.

BigHeadDog · 01-14-2010, 07:24 PM

Quote:

Originally Posted by stangri

http://nookdevs.com/Softroot, the links to the mirrored image of 1.0.0 is linked from the preparation instructions. The 1.1.1 can be downloaded from B&N.

thanks. since im having so many problems i will downgrade to 1.0.0 then to 1.1.1. wish me luck lol...

nookey · 01-18-2010, 10:08 AM

@ BigHeadDog --- I am having the same issue. I just spoke to a very helpful Tech Service Rep. I was fine till the 1.1.1 update since then, I keep getting the Network Unavailable error. I am able to get "The Daily" and browse the store, but unable to buy books, or even download things in my archive.

My issue (although still to be resolved) is that my account was originally set with a 4 letter password. I think with 1.1.1 it starts looking for a 6 character password. The only way to get around this it to call BN and have them de link the nook and the account (this can not be done from the device as it keeps saying that the network is unavailable). Then register the nook again.

Downgrading did not help as the Nook is still registered on the BN compuers

Hope this helps... will tell you how it goes one they finish my deregistration.

BigHeadDog · 01-18-2010, 11:17 AM

Quote:

Originally Posted by nookey

@ BigHeadDog --- I am having the same issue. I just spoke to a very helpful Tech Service Rep. I was fine till the 1.1.1 update since then, I keep getting the Network Unavailable error. I am able to get "The Daily" and browse the store, but unable to buy books, or even download things in my archive.

My issue (although still to be resolved) is that my account was originally set with a 4 letter password. I think with 1.1.1 it starts looking for a 6 character password. The only way to get around this it to call BN and have them de link the nook and the account (this can not be done from the device as it keeps saying that the network is unavailable). Then register the nook again.

Downgrading did not help as the Nook is still registered on the BN compuers

Hope this helps... will tell you how it goes one they finish my deregistration.

thanks for the advice. I had just emailed to bn as I'm not based in US to de reg my nook so that I can re reg again.
Any updates I will also inform u.

nookey · 01-18-2010, 01:42 PM

I am based in Dubai. I was using it over the Xmas holidays with no issues, but once the 1.1.1 update took effect i started having the problems.

>>>Update: it did not work <<< I am going to ask them to deregister and I will try a new username... see of that works.

01-13-2010, 11:12 PM	#1
BigHeadDog Member Posts: 22 Karma: 10 Join Date: Dec 2009 Device: Sony PRS-505 and Nook	Network unavailable My nook is on 1.1.0. Since yesterday I am getting Network Unavailable error whenever I tried to search for new b&n content. Last year I had no problems in updating new b&n content but in 2010 things are different. Now my stuck with 1.1.0 and unable to update...Pls advice and also where can I get the latest fw from?

01-14-2010, 02:18 AM	#4
BigHeadDog Member Posts: 22 Karma: 10 Join Date: Dec 2009 Device: Sony PRS-505 and Nook	tried to change my cc to visa but still the same problem...or b&n needs 1-2 days to update my info of cc? had also google but so far no exact resolution found... Last edited by BigHeadDog; 01-14-2010 at 02:44 AM.

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01-14-2010, 02:08 AM	#2
M.Whitmore Junior Member Posts: 4 Karma: 10 Join Date: Jan 2010 Device: Nook	I had this exact same issue with connecting to the network. The only current fix is to either reenter your credit card information or change it to a Visa card. Also, if you do a google search you will be able to find others who have solved this issue the same way.

01-14-2010, 02:10 AM	#3
BigHeadDog Member Posts: 22 Karma: 10 Join Date: Dec 2009 Device: Sony PRS-505 and Nook	will try yr method. thanks.

01-14-2010, 04:10 AM	#5
stangri Addict Posts: 352 Karma: 55400 Join Date: Jun 2007 Location: YVR/BWS/PUJ Device: nook	You can go to 1.1.1 (mind you, it has its own problems) by first downgrading to 1.0.0 (it will wipe your nook clean) and then upgrading (either manually or OTA).

01-14-2010, 07:10 PM	#7
stangri Addict Posts: 352 Karma: 55400 Join Date: Jun 2007 Location: YVR/BWS/PUJ Device: nook	http://nookdevs.com/Softroot, the links to the mirrored image of 1.0.0 is linked from the preparation instructions. The 1.1.1 can be downloaded from B&N.

01-18-2010, 10:08 AM	#9
nookey Junior Member Posts: 2 Karma: 10 Join Date: Jan 2010 Device: Nook; Que	@ BigHeadDog --- I am having the same issue. I just spoke to a very helpful Tech Service Rep. I was fine till the 1.1.1 update since then, I keep getting the Network Unavailable error. I am able to get "The Daily" and browse the store, but unable to buy books, or even download things in my archive. My issue (although still to be resolved) is that my account was originally set with a 4 letter password. I think with 1.1.1 it starts looking for a 6 character password. The only way to get around this it to call BN and have them de link the nook and the account (this can not be done from the device as it keeps saying that the network is unavailable). Then register the nook again. Downgrading did not help as the Nook is still registered on the BN compuers Hope this helps... will tell you how it goes one they finish my deregistration.

01-18-2010, 01:42 PM	#11
nookey Junior Member Posts: 2 Karma: 10 Join Date: Jan 2010 Device: Nook; Que	I am based in Dubai. I was using it over the Xmas holidays with no issues, but once the 1.1.1 update took effect i started having the problems. >>>Update: it did not work <<< I am going to ask them to deregister and I will try a new username... see of that works.

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