Voyage dead spots

riothamus · 05-18-2022, 07:43 PM

Just got a new to me Voyage and the touchscreen on the settings button is not working. I also find the touchscreen in the menu area in general to be less responsive and I need to tap a few times to get it to register (or it's taking forever to register my tap). Reset isn't helping. The rest of the touchscreen is responding great. I see no evidence of damage (no scratches/cracks). I'm going to try to JB it soon (though I doubt that would help). I'm guessing I'm just screwed on it and will have to deal. Any help/suggestions would be appreciated.

Riothamus

rcentros · 05-19-2022, 01:50 AM

I'm guessing this Voyage is "new" to you and it can't be returned? If that's the case I would look at the possibility that connector from the motherboard to the screen might be slightly "backed out" from its receptacle. To check that you would have to take the back off the Voyage but I think it's fairly easy. (Others probably have more knowledge about this, so you might want to wait for their input.)

drofgnal · 05-19-2022, 05:53 AM

ifixit has instructions for changing the battery in a Voyage. Follow the first steps of those instructions for removing the cover.

https://www.ifixit.com/Guide/Kindle+...lacement/36944

JSWolf · 05-19-2022, 07:43 AM

But if you are able to return the Voyage, then do so.

riothamus · 05-20-2022, 10:33 PM

The voyage is indeed used, but new to me. Can't return it. However, the seller was extremely understanding and refunded me the purchase price. Thanks to those that replied. I might try removing the cover when I get a spare bit of time. In the meantime I've figured out I can change to landscape mode in a book and all buttons work so I can get to brightness settings that way. It's an extra step but makes it useable for now.

riothamus · 05-31-2022, 07:59 AM

Quote:

Originally Posted by rcentros

I'm guessing this Voyage is "new" to you and it can't be returned? If that's the case I would look at the possibility that connector from the motherboard to the screen might be slightly "backed out" from its receptacle. To check that you would have to take the back off the Voyage but I think it's fairly easy. (Others probably have more knowledge about this, so you might want to wait for their input.)

Well, I haven't had a chance to open it up yet. However, I did accidently drop it once or twice and I noticed this weekend that more is working! I even got the settings button to work once which was advertised as not working in the ad. So I'm definitely thinking this is the problem.

rcentros · 05-31-2022, 08:29 PM

Quote:

Originally Posted by riothamus

Well, I haven't had a chance to open it up yet. However, I did accidently drop it once or twice and I noticed this weekend that more is working! I even got the settings button to work once which was advertised as not working in the ad. So I'm definitely thinking this is the problem.

Well, that's a hopeful sign. But I think I would avoid dropping the Voyage in the future.

riothamus · 06-03-2022, 07:32 AM

Quote:

Originally Posted by rcentros

Well, that's a hopeful sign. But I think I would avoid dropping the Voyage in the future.

Yes, I won't choose that as a diagnostic method in the future.

riothamus · 06-18-2022, 02:51 PM

Well, I finally had time to sit down and do this. Tried to make sure all the cables were connected properly but didn't want to actually disconnect them and reconnect. No joy, still the same dead spots. Also now can't get the shiny plastic piece to sit flush at the top of the KV. Oh well. Worth a try.

05-18-2022, 07:43 PM	#1
riothamus Connoisseur Posts: 97 Karma: 100000 Join Date: Nov 2010 Device: KOA3, KV, KOA2	Voyage dead spots Just got a new to me Voyage and the touchscreen on the settings button is not working. I also find the touchscreen in the menu area in general to be less responsive and I need to tap a few times to get it to register (or it's taking forever to register my tap). Reset isn't helping. The rest of the touchscreen is responding great. I see no evidence of damage (no scratches/cracks). I'm going to try to JB it soon (though I doubt that would help). I'm guessing I'm just screwed on it and will have to deal. Any help/suggestions would be appreciated. Riothamus

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Dead Voyage	cgsmom	Amazon Kindle	24	12-12-2018 02:11 PM
Dead spots in the max 2	ivarmarrow	Onyx Boox	7	08-22-2018 06:00 AM
Kindle Voyage bright spots	pufff	Amazon Kindle	3	11-11-2014 01:04 PM
CSS ignored in some spots but not all?	pete5609	Workshop	3	09-19-2012 04:09 PM
Touch Dead (non-responsive) spots?	NineOne	Kobo Reader	24	07-09-2011 03:11 PM

05-19-2022, 01:50 AM	#2
rcentros eReader Wrangler Posts: 7,832 Karma: 51000001 Join Date: Mar 2013 Location: Boise, ID Device: PB HD3, GL3, Tolino Vision 4, Voyage, Clara HD	I'm guessing this Voyage is "new" to you and it can't be returned? If that's the case I would look at the possibility that connector from the motherboard to the screen might be slightly "backed out" from its receptacle. To check that you would have to take the back off the Voyage but I think it's fairly easy. (Others probably have more knowledge about this, so you might want to wait for their input.)

05-19-2022, 05:53 AM	#3
drofgnal Wizard Posts: 1,378 Karma: 9964334 Join Date: Dec 2009 Device: Ipad Pro/Kindle Oasis 3/iPhone 13 Pro Max	ifixit has instructions for changing the battery in a Voyage. Follow the first steps of those instructions for removing the cover. https://www.ifixit.com/Guide/Kindle+...lacement/36944

05-19-2022, 07:43 AM	#4
JSWolf Resident Curmudgeon Posts: 79,005 Karma: 144284074 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	But if you are able to return the Voyage, then do so.

05-20-2022, 10:33 PM	#5
riothamus Connoisseur Posts: 97 Karma: 100000 Join Date: Nov 2010 Device: KOA3, KV, KOA2	The voyage is indeed used, but new to me. Can't return it. However, the seller was extremely understanding and refunded me the purchase price. Thanks to those that replied. I might try removing the cover when I get a spare bit of time. In the meantime I've figured out I can change to landscape mode in a book and all buttons work so I can get to brightness settings that way. It's an extra step but makes it useable for now.

06-18-2022, 02:51 PM	#9
riothamus Connoisseur Posts: 97 Karma: 100000 Join Date: Nov 2010 Device: KOA3, KV, KOA2	Well, I finally had time to sit down and do this. Tried to make sure all the cables were connected properly but didn't want to actually disconnect them and reconnect. No joy, still the same dead spots. Also now can't get the shiny plastic piece to sit flush at the top of the KV. Oh well. Worth a try.

Advert

Advert