I stepped on my kindle touch (2019)... now the screen doesn't work.

0ripkindle · 12-20-2021, 01:21 PM

Hi, I have a Kindle Basic 3 / KT4, G0910L.
I'm at FW 5.11.1.

I think I might have stepped on my kindle, near the top of the display, face up. On the bezel, not the screen, but I think there's a bit of screen under that.

There is no visible damage (inside or outside, did not unscrew PCB), I disconnected the battery and reconnected it, restarted the kindle and also charged it to 100% (green LED).

My kindle was jailbroken. I managed to enter my pin blind and backed up all my files.

Is there really any hope for my device now? Any way to make the screen work? Maybe see what's wrong?

When I stepped on it I definitely heard a small crack, but I see nothing indicative of damage on the screen.

Pretty sure this thing is out of warranty, otherwise I'd send it back for a new one... assuming amazon complies.

Barbara1955 · 12-20-2021, 10:40 PM

Damage is inside....

0ripkindle · 12-21-2021, 02:48 AM

Quote:

Originally Posted by Barbara1955

Damage is inside....

How deep inside is what I really wanna know.

12-20-2021, 01:21 PM	#1
0ripkindle Enthusiast Posts: 29 Karma: 200 Join Date: Jul 2019 Device: Kindle Paperwhite 1 (2012), Kindle Touch 4, Kindle Paperwhite 5 (2021)	I stepped on my kindle touch (2019)... now the screen doesn't work. Hi, I have a Kindle Basic 3 / KT4, G0910L. I'm at FW 5.11.1. I think I might have stepped on my kindle, near the top of the display, face up. On the bezel, not the screen, but I think there's a bit of screen under that. There is no visible damage (inside or outside, did not unscrew PCB), I disconnected the battery and reconnected it, restarted the kindle and also charged it to 100% (green LED). My kindle was jailbroken. I managed to enter my pin blind and backed up all my files. Is there really any hope for my device now? Any way to make the screen work? Maybe see what's wrong? When I stepped on it I definitely heard a small crack, but I see nothing indicative of damage on the screen. Pretty sure this thing is out of warranty, otherwise I'd send it back for a new one... assuming amazon complies.

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12-20-2021, 10:40 PM	#2
Barbara1955 Non-Techy Posts: 4,455 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	Damage is inside....

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