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Old 10-15-2020, 12:49 PM   #1
kendiara
Junior Member
kendiara began at the beginning.
 
Posts: 1
Karma: 10
Join Date: Oct 2020
Device: Ipad/Kindle/Iphone
Tried the sticky still no luck multiple devices Calibre can't locate

I've updated windows, tried three separate devices (Ipad/Iphone/Kindle) and no matter what I do, Calibre will not find a device. Windows sees the device fine. I've unplugged everything including my printer the only things still connected are the mouse/keyboard that I can tell. Help me see what I'm missing please?

This is the plugin from the Iphone Xr:
Spoiler:

calibre 5.2 embedded-python: True is64bit: False
Windows-10-10.0.19041-SP0 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '10', '10.0.19041')
Python 3.8.5
Windows: ('10', '10.0.19041', 'SP0', 'Multiprocessor Free')
Interface language: None
USB devices on system:
(USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1211 devid=usb\vid_046d&pid_c52b&rev_1211&mi_01 devinst=3),
USBDevice(vendor_id=0x2109 product_id=0x2812 bcd=0xbe0 devid=usb\vid_2109&pid_2812&rev_0be0 devinst=4),
USBDevice(vendor_id=0x5ac product_id=0x12a8 bcd=0x1108 devid=usb\vid_05ac&pid_12a8&rev_1108&mi_01 devinst=5),
USBDevice(vendor_id=0x5ac product_id=0x12a8 bcd=0x1108 devid=usb\vid_05ac&pid_12a8&rev_1108 devinst=6),
USBDevice(vendor_id=0x2109 product_id=0x812 bcd=0xbe1 devid=usb\vid_2109&pid_0812&rev_0be1 devinst=7),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1211 devid=usb\vid_046d&pid_c52b&rev_1211&mi_02 devinst=8),
USBDevice(vendor_id=0x2109 product_id=0x812 bcd=0xbe1 devid=usb\vid_2109&pid_0812&rev_0be1 devinst=9),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pida12f&rev0031 devinst=10),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1211 devid=usb\vid_046d&pid_c52b&rev_1211 devinst=11),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid1b21&pid1242&rev0000 devinst=12),
USBDevice(vendor_id=0x2109 product_id=0x2812 bcd=0xbe0 devid=usb\vid_2109&pid_2812&rev_0be0 devinst=13),
USBDevice(vendor_id=0x13d3 product_id=0x3414 bcd=0x200 devid=usb\vid_13d3&pid_3414&rev_0200 devinst=14),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1211 devid=usb\vid_046d&pid_c52b&rev_1211&mi_00 devinst=15),
USBDevice(vendor_id=0x5ac product_id=0x12a8 bcd=0x1108 devid=usb\vid_05ac&pid_12a8&rev_1108&mi_00 devinst=2),
USBDevice(vendor_id=0x56e product_id=0xfc bcd=0x110 devid=usb\vid_056e&pid_00fc&rev_0110 devinst=16))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
['\\\\?\\usb#vid_05ac&pid_12a8&mi_00#7&21ff4f36&0&0 000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_05ac&pid_12a8&mi_00#7&21ff4f36&0&0000# {6ac27878-a6fa-4155-ba85-f98f491d4f33}
{'device_version': '14.0.1',
'friendly_name': 'Apple iPhone',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': 'Apple Inc.',
'model_name': 'Apple iPhone',
'protocol': 'MTP: 1.00',
'serial_number': 'G0NXJ9Q2KXL6',
'storage': [{'capacity': 128000000000,
'capacity_objects': 0,
'description': 'Internal Storage',
'filesystem': 'DCF',
'free_objects': 35163,
'free_space': 52745371648,
'id': 'sFEEDFACE',
'name': 'Internal Storage',
'rw': True,
'type': 'fixed_ram'}],
'type': 'unknown'}
Not a suitable MTP device, ignoring

No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{2D421885-18C8-4A7F-999F-9FE90D000C2C}': [{'addr': '192.168.1.23', 'netmask': '255.255.255.0', 'broadcast': '192.168.1.255'}], '{D5E80A52-D010-11E7-A1F6-806E6F6E6963}': [{'addr': '127.0.0.1', 'netmask': '255.0.0.0', 'broadcast': '127.255.255.255'}]}
No device is connected

Looking for devices...

Devices possibly connected: None


The kindle fire running OS7.3.15
Spoiler:

calibre 5.2 embedded-python: True is64bit: False
Windows-10-10.0.19041-SP0 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '10', '10.0.19041')
Python 3.8.5
Windows: ('10', '10.0.19041', 'SP0', 'Multiprocessor Free')
Interface language: None
USB devices on system:
(USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1211 devid=usb\vid_046d&pid_c52b&rev_1211&mi_01 devinst=3),
USBDevice(vendor_id=0x2109 product_id=0x2812 bcd=0xbe0 devid=usb\vid_2109&pid_2812&rev_0be0 devinst=4),
USBDevice(vendor_id=0x2109 product_id=0x812 bcd=0xbe1 devid=usb\vid_2109&pid_0812&rev_0be1 devinst=7),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1211 devid=usb\vid_046d&pid_c52b&rev_1211&mi_02 devinst=8),
USBDevice(vendor_id=0x2109 product_id=0x812 bcd=0xbe1 devid=usb\vid_2109&pid_0812&rev_0be1 devinst=9),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pida12f&rev0031 devinst=10),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1211 devid=usb\vid_046d&pid_c52b&rev_1211 devinst=11),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid1b21&pid1242&rev0000 devinst=12),
USBDevice(vendor_id=0x2109 product_id=0x2812 bcd=0xbe0 devid=usb\vid_2109&pid_2812&rev_0be0 devinst=13),
USBDevice(vendor_id=0x13d3 product_id=0x3414 bcd=0x200 devid=usb\vid_13d3&pid_3414&rev_0200 devinst=14),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1211 devid=usb\vid_046d&pid_c52b&rev_1211&mi_00 devinst=15),
USBDevice(vendor_id=0x1949 product_id=0x331 bcd=0x223 devid=usb\vid_1949&pid_0331&rev_0223 devinst=17),
USBDevice(vendor_id=0x56e product_id=0xfc bcd=0x110 devid=usb\vid_056e&pid_00fc&rev_0110 devinst=16))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
['\\\\?\\usb#vid_1949&pid_0331#g0w0t9059395f60v#{6a c27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_1949&pid_0331#g0w0t9059395f60v#{6ac278 78-a6fa-4155-ba85-f98f491d4f33}
{'device_version': '1.0',
'friendly_name': '',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': 'Amazon',
'model_name': 'Fire',
'protocol': 'MTP: 1.00',
'serial_number': 'G0W0T9059395F60V',
'storage': [],
'type': 'unknown'}
Not a suitable MTP device, ignoring

No suitable MTP devices found

Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{2D421885-18C8-4A7F-999F-9FE90D000C2C}': [{'addr': '192.168.1.23', 'netmask': '255.255.255.0', 'broadcast': '192.168.1.255'}], '{D5E80A52-D010-11E7-A1F6-806E6F6E6963}': [{'addr': '127.0.0.1', 'netmask': '255.0.0.0', 'broadcast': '127.255.255.255'}]}
No device is connected

Looking for devices...

Devices possibly connected: None

Last edited by theducks; 10-15-2020 at 12:57 PM. Reason: wrapped log in spoilers
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Old 10-15-2020, 10:18 PM   #2
kovidgoyal
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Apple does not allow their devices to be used via USB connection, see https://manual.calibre-ebook.com/faq...one-ipod-touch

As for the Fire it is reporting it has no storage available.
This can usually be fixed by rebooting both the device and the computer. Also sometimes faulty/failing
SD cards cause it. If you have an SD card in the device, try removing it. If your device is not in
File transfer mode, you should swipe down from the TOP after plugging it in, tap on the USB notification
and change the USB mode to file transfer.
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