Wifi problem

Pajamaman · 03-30-2020, 11:37 PM

I recently changed my wifi router. Now neither my Nova Pro nor my Poke Pro will connect. They both behave the same. They say Connecting to network_name...then Saved, secured with WPA2 PSK, then back to Connecting to network_name...

The Nova is new, but the Poke is old and always connected okay with the old router. Both the old and new router are Linksys.

Anyone have ideas how to resolve it? All my other devices (phones, computers, tablets connect without a hitch).

diabl0w · 03-31-2020, 12:09 AM

Quote:

Originally Posted by Pajamaman

I recently changed my wifi router. Now neither my Nova Pro nor my Poke Pro will connect. They both behave the same. They say Connecting to network_name...then Saved, secured with WPA2 PSK, then back to Connecting to network_name...

The Nova is new, but the Poke is old and always connected okay with the old router. Both the old and new router are Linksys.

Anyone have ideas how to resolve it? All my other devices (phones, computers, tablets connect without a hitch).

connect to 2.4ghz or if you need to keep 5ghz, change it to a lower channel on 5ghz like 36 and not 100+

Pajamaman · 03-31-2020, 10:15 PM

Thanks. Ill do that.

Pajamaman · 04-14-2020, 07:25 PM

Is the nova Pro / poke Pro 5ghz capable?

It says 802.11b/g/n on the box.

Pajamaman · 04-16-2020, 06:00 PM

Nope, none of that works. If it was just the nova I'd suspect the device, but poke does the same.

This is a pretty bog standard new dual band linksys. Nothing fancy. So I'm surprised no one else has the problem. It is pretty new. I got it a couple weeks ago.

diabl0w · 04-16-2020, 10:19 PM

Quote:

Originally Posted by Pajamaman

Nope, none of that works. If it was just the nova I'd suspect the device, but poke does the same.

This is a pretty bog standard new dual band linksys. Nothing fancy. So I'm surprised no one else has the problem. It is pretty new. I got it a couple weeks ago.

do they have different wifi chips?

ottischwenk · 04-17-2020, 12:00 AM

Quote:

Originally Posted by Pajamaman

Nope, none of that works. If it was just the nova I'd suspect the device, but poke does the same.

This is a pretty bog standard new dual band linksys. Nothing fancy. So I'm surprised no one else has the problem. It is pretty new. I got it a couple weeks ago.

The Poke Pro cannot run 5 GHz - I think the Nova Pro too.
Change it on the rooter.

rowe · 04-18-2020, 12:06 PM

Neither run on 5GHz (I had both), the Nova 2 does so think future models will too.

Pajamaman · 04-19-2020, 09:35 AM

Turned off 5 gig, changed modes (b, n, mixed, etc), set connection to static. Nothing works. They connect and disconnect and connect and disconnect... They don't get on with the router.

ottischwenk · 04-19-2020, 10:43 AM

Quote:

Originally Posted by Pajamaman

Turned off 5 gig, changed modes (b, n, mixed, etc), set connection to static. Nothing works. They connect and disconnect and connect and disconnect... They don't get on with the router.

Router buggy?

Deskisamess · 04-19-2020, 10:50 AM

Device limit in the router settings?

Pajamaman · 04-19-2020, 11:59 AM

I'm not connecting many devices. The router works with everything except the two Onyx e-readers.

Yes, I am beginning to wonder if the router is buggy. I wouldn't know how to go about testing it. I have noticed the Echo Show is probably freezing / dropping more than it did before. I'm pretty sure it's a 5ghz device.

Under normal circumstances, I'd take the router back, but Bestbuy is closed because of the lockdown. I'll have to look into that.

On another note, the Onyx has very few network setting options to play around with compared to an Android tablet or phone. Onyx has really stripped that stuff out. I wonder if it's possible to install a 3rd party app to increase the settings that can be altered, or even a different launcher.

ottischwenk · 04-19-2020, 12:39 PM

Quote:

Originally Posted by Pajamaman

I wonder if it's possible to install a 3rd party app to increase the settings that can be altered, or even a different launcher.

I have installed a launcher and this enables me to use the standard Android settings

Pajamaman · 04-23-2020, 02:06 PM

Quote:

Originally Posted by ottischwenk

I have installed a launcher and this enables me to use the standard Android settings

Thanks. I'll try that.

pochopsp · 07-10-2020, 11:05 AM

@Pajamaman did you solve the problem? I have a Boox Nova PRO with the exact same problem

03-30-2020, 11:37 PM	#1
Pajamaman Wizard Posts: 2,861 Karma: 10700629 Join Date: May 2016 Location: Canada Device: Onyx Nova	Wifi problem I recently changed my wifi router. Now neither my Nova Pro nor my Poke Pro will connect. They both behave the same. They say Connecting to network_name...then Saved, secured with WPA2 PSK, then back to Connecting to network_name... The Nova is new, but the Poke is old and always connected okay with the old router. Both the old and new router are Linksys. Anyone have ideas how to resolve it? All my other devices (phones, computers, tablets connect without a hitch).

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03-31-2020, 10:15 PM	#3
Pajamaman Wizard Posts: 2,861 Karma: 10700629 Join Date: May 2016 Location: Canada Device: Onyx Nova	Thanks. Ill do that.

04-14-2020, 07:25 PM	#4
Pajamaman Wizard Posts: 2,861 Karma: 10700629 Join Date: May 2016 Location: Canada Device: Onyx Nova	Is the nova Pro / poke Pro 5ghz capable? It says 802.11b/g/n on the box.

04-16-2020, 06:00 PM	#5
Pajamaman Wizard Posts: 2,861 Karma: 10700629 Join Date: May 2016 Location: Canada Device: Onyx Nova	Nope, none of that works. If it was just the nova I'd suspect the device, but poke does the same. This is a pretty bog standard new dual band linksys. Nothing fancy. So I'm surprised no one else has the problem. It is pretty new. I got it a couple weeks ago.

04-18-2020, 12:06 PM	#8
rowe Zealot Posts: 145 Karma: 4719872 Join Date: Jul 2019 Device: Hibreak Pro, Mira, Paperlike Colour	Neither run on 5GHz (I had both), the Nova 2 does so think future models will too.

04-19-2020, 09:35 AM	#9
Pajamaman Wizard Posts: 2,861 Karma: 10700629 Join Date: May 2016 Location: Canada Device: Onyx Nova	Turned off 5 gig, changed modes (b, n, mixed, etc), set connection to static. Nothing works. They connect and disconnect and connect and disconnect... They don't get on with the router.

04-19-2020, 10:50 AM	#11
Deskisamess Wizard Posts: 2,752 Karma: 45301087 Join Date: Sep 2012 Location: Ohio Device: iPhone 13 Pro, iPad mini, iPad Pro 12.9",Paperwhite 6.8", Scribe 2022	Device limit in the router settings?

04-19-2020, 11:59 AM	#12
Pajamaman Wizard Posts: 2,861 Karma: 10700629 Join Date: May 2016 Location: Canada Device: Onyx Nova	I'm not connecting many devices. The router works with everything except the two Onyx e-readers. Yes, I am beginning to wonder if the router is buggy. I wouldn't know how to go about testing it. I have noticed the Echo Show is probably freezing / dropping more than it did before. I'm pretty sure it's a 5ghz device. Under normal circumstances, I'd take the router back, but Bestbuy is closed because of the lockdown. I'll have to look into that. On another note, the Onyx has very few network setting options to play around with compared to an Android tablet or phone. Onyx has really stripped that stuff out. I wonder if it's possible to install a 3rd party app to increase the settings that can be altered, or even a different launcher.

07-10-2020, 11:05 AM	#15
pochopsp Connoisseur Posts: 62 Karma: 1000 Join Date: Aug 2016 Device: Onyx Boox M92 & Nova Pro	@Pajamaman did you solve the problem? I have a Boox Nova PRO with the exact same problem

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