Books not loading to Kindle Paperwhite

bibliophile55 · 02-02-2015, 09:11 PM

Hello all,

I have been using Calibre for three years and am now having a problem getting books to load onto my Kindle Paperwhite. The only ones that will load are .azw files from Amazon, no other files will load.

I select the books to load in Calibre, and click send to device. In Calibre I get the big check mark to show they are on device, but they are not showing on my Kindle. I have tried showing by books/recent, all items/recent, tried searching 'everywhere' on the Kindle and nothing shows.

I am at my wit's end with this and would appreciate any help and suggestions

eschwartz · 02-02-2015, 09:21 PM

Do you see the files on the Kindle drive, in the documents folder?

bibliophile55 · 02-02-2015, 09:42 PM

Yes the files are in the Kindle documents folder, they just don't show on the Kindle

eschwartz · 02-02-2015, 10:03 PM

Try deleting all the files that are invisible to the Kindle, and re-adding them a couple at a time.

The indexer can sometimes jam on a bad file, and refuse to find any more.
Once the bad file is removed, the Kindle will start seeing them again.

Adding a couple books at a time helps you narrow down which file is bad.

To sideload that one, you will have to reconvert it in calibre -- that usually fixes it.

bibliophile55 · 02-02-2015, 10:10 PM

Thanks very much, I'll try that

bibliophile55 · 02-06-2015, 01:48 AM

It turned out the rogue book was one I'd downloaded direct from Amazon. The only way to get rid of it was a factory reset.

eschwartz · 02-07-2015, 10:35 PM

That is interesting, I don't think I have heard of Amazon sending broken ebooks before.

Well, the important thing is you fixed the problem.

02-02-2015, 09:11 PM	#1
bibliophile55 Junior Member Posts: 4 Karma: 10 Join Date: Feb 2015 Device: Kindle Paperwhite	Books not loading to Kindle Paperwhite Hello all, I have been using Calibre for three years and am now having a problem getting books to load onto my Kindle Paperwhite. The only ones that will load are .azw files from Amazon, no other files will load. I select the books to load in Calibre, and click send to device. In Calibre I get the big check mark to show they are on device, but they are not showing on my Kindle. I have tried showing by books/recent, all items/recent, tried searching 'everywhere' on the Kindle and nothing shows. I am at my wit's end with this and would appreciate any help and suggestions

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02-02-2015, 09:21 PM	#2
eschwartz Ex-Helpdesk Junkie Posts: 19,421 Karma: 85400180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	Do you see the files on the Kindle drive, in the documents folder?

02-02-2015, 09:42 PM	#3
bibliophile55 Junior Member Posts: 4 Karma: 10 Join Date: Feb 2015 Device: Kindle Paperwhite	Yes the files are in the Kindle documents folder, they just don't show on the Kindle

02-02-2015, 10:03 PM	#4
eschwartz Ex-Helpdesk Junkie Posts: 19,421 Karma: 85400180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	Try deleting all the files that are invisible to the Kindle, and re-adding them a couple at a time. The indexer can sometimes jam on a bad file, and refuse to find any more. Once the bad file is removed, the Kindle will start seeing them again. Adding a couple books at a time helps you narrow down which file is bad. To sideload that one, you will have to reconvert it in calibre -- that usually fixes it.

02-02-2015, 10:10 PM	#5
bibliophile55 Junior Member Posts: 4 Karma: 10 Join Date: Feb 2015 Device: Kindle Paperwhite	Thanks very much, I'll try that

02-06-2015, 01:48 AM	#6
bibliophile55 Junior Member Posts: 4 Karma: 10 Join Date: Feb 2015 Device: Kindle Paperwhite	It turned out the rogue book was one I'd downloaded direct from Amazon. The only way to get rid of it was a factory reset.

02-07-2015, 10:35 PM	#7
eschwartz Ex-Helpdesk Junkie Posts: 19,421 Karma: 85400180 Join Date: Nov 2012 Location: The Beaten Path, USA, Roundworld, This Side of Infinity Device: Kindle Touch fw5.3.7 (Wifi only)	That is interesting, I don't think I have heard of Amazon sending broken ebooks before. Well, the important thing is you fixed the problem.

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