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#1 |
Addict
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Karma: 1150760
Join Date: Apr 2011
Device: Kindle PW,KOBO H2O
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How to check warranty
Hi
I am going to buy an Aura HD from someone, how could I check warranty? Is there any website that I can enter series number like IPad? Thanks |
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#2 |
Guru
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Karma: 5078890
Join Date: Feb 2014
Device: Kobo Glo (deceased), Kindle 4th, Kindle Basic 10th Generation
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As far as I know, Kobo's standard warranty is solely based on your receipt. There isn't even a website where you can register your device (that I know of, at least). The store where I purchased my Glo was pretty adamant that I photocopy my receipt 'cause the paper they use as receipts fade over time. Thinking about it now, I don't know where the heck my receipt is...
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#3 |
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Karma: 8281267
Join Date: Dec 2010
Location: Midwest USA
Device: Sony PRS-350, Kobo Glo & Glo HD, PW2
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I'm pretty anal about filing important receipts like that, but because of thermal paper fading to nothing in short periods of time, I always scan them when new and keep a copy on my computer. Which is also backed up to 3 more drives nightly as part of my routine backups.
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#4 | |
Guru
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Karma: 5078890
Join Date: Feb 2014
Device: Kobo Glo (deceased), Kindle 4th, Kindle Basic 10th Generation
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Quote:
But back on topic, wouldn't it be nice if we could register our devices? Most mobile manufacturers have a website where you can register your product and check your warranty online. |
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#5 |
350 Hoarder
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Karma: 8281267
Join Date: Dec 2010
Location: Midwest USA
Device: Sony PRS-350, Kobo Glo & Glo HD, PW2
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Yes, it would be nice to register all devices. A lot of computer parts and just about all electronics and appliances require online registration that way. Easy to track, and easier for everyone involved if you ever need an RMA or service during warranty period.
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