Kindle 1 Frozen - tried hard reset without success

lara · 05-24-2013, 11:54 AM

Hello,

I bought this Kindle Keyboard in 2010 so its the earliest on.e i was reading the other night when my kindle froze. it wouldnt turn the page or even close. the green light kept showing and i left it over night. in the morning i saw the first page with a tree and the explanation of the word kindle. i see the last line that says slide and release power switch to wake. i do slide and release and nothing happens.
i took the battery out and sent it in again. i even pressed the reset button on the back. nothing is working. please help.

I tried the reset by sliding power button a million times with out success.

Please help. This is not moving at all.
Thanks!!

susan_cassidy · 05-24-2013, 02:26 PM

It sounds like it could be dead. You said Kindle 1 in the title of the post, then said Kindle Keyboard within the post. Which is it?

Maybe it needs a new battery?

lara · 05-24-2013, 02:42 PM

Yeah its a keyboard. Sorry forgot to take the kindle 1 off from the title

soulfuldog · 05-24-2013, 03:17 PM

Did you charge it up overnight? Leaving it plugged in to a wall charger for a good few hours and then trying to reset it (slide and hold the power button for 20 seconds) is normally the first recommendation for a frozen Kindle.

Oh and "i even pressed the reset button on the back". What reset button, there isn't one?

pidgeon92 · 05-24-2013, 08:51 PM

There is a reset button on the back of the original Kindle. I think that is probably what the OP actually has.

soulfuldog · 05-25-2013, 07:00 AM

Oh right, so not a Kindle Keyboard/Kindle 3, but one of the earlier Kindles (as they all came with keyboards back then!)? Better ignore my reset instructions then as I don't know if the slide and hold for 20 seconds works for them.... Or did the KK originally have a reset button?

daffy4u · 05-25-2013, 09:50 AM

If the attached image is the Kindle you own, it is a Kindle 1.

If charging overnight (from the wall) or using a paperclip on the reset hole in the back didn't work, it may be time for a new battery. At one time Radio Shack was selling batteries that worked in the Kindle 1. You may also want to call Amazon Kindle Support and ask their advice.

I still have a Kindle 1 and have a couple of batteries stockpiled away.

lara · 05-25-2013, 11:18 AM

oh thanks guys. See i got confused between kindle 1 and keyboard. It is the kindle 1 coz it looks like the picture above. I spoke to the amazon guys and they basically said it is malfunctioning. Since I am in India there arent too many places I can go to get this checked out in person! But from all accounts it looks like this one is dead.

Strether · 05-25-2013, 11:58 AM

If you have reason for wanting to keep it, you might try replacing the battery, which is really easy to do on this model. Amazon still selling them I think--bought one a few months ago. You probably will have to do a search on the Amazon website in order to locate it. I didn't find it under accessories.

Jim

05-24-2013, 11:54 AM	#1
lara Member Posts: 18 Karma: 10 Join Date: Sep 2010 Device: none	Kindle 1 Frozen - tried hard reset without success Hello, I bought this Kindle Keyboard in 2010 so its the earliest on.e i was reading the other night when my kindle froze. it wouldnt turn the page or even close. the green light kept showing and i left it over night. in the morning i saw the first page with a tree and the explanation of the word kindle. i see the last line that says slide and release power switch to wake. i do slide and release and nothing happens. i took the battery out and sent it in again. i even pressed the reset button on the back. nothing is working. please help. I tried the reset by sliding power button a million times with out success. Please help. This is not moving at all. Thanks!!

05-25-2013, 09:50 AM	#7
daffy4u I'm Super Kindle-icious Posts: 6,734 Karma: 2434103 Join Date: Apr 2008 Location: Long Drive, Calinadia Candafornia Device: KDXG, KT, Oasis	If the attached image is the Kindle you own, it is a Kindle 1. If charging overnight (from the wall) or using a paperclip on the reset hole in the back didn't work, it may be time for a new battery. At one time Radio Shack was selling batteries that worked in the Kindle 1. You may also want to call Amazon Kindle Support and ask their advice. I still have a Kindle 1 and have a couple of batteries stockpiled away. Attached Thumbnails

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05-24-2013, 02:26 PM	#2
susan_cassidy Wizard Posts: 2,251 Karma: 3720310 Join Date: Jan 2009 Location: USA Device: Kindle, iPad (not used much for reading)	It sounds like it could be dead. You said Kindle 1 in the title of the post, then said Kindle Keyboard within the post. Which is it? Maybe it needs a new battery?

05-24-2013, 02:42 PM	#3
lara Member Posts: 18 Karma: 10 Join Date: Sep 2010 Device: none	Yeah its a keyboard. Sorry forgot to take the kindle 1 off from the title

05-24-2013, 03:17 PM	#4
soulfuldog I ♥ Calibre Posts: 2,073 Karma: 5678911 Join Date: Aug 2011 Location: UK Device: Kindle Oasis, Voyage, Sony PRS-350, Hudl2	Did you charge it up overnight? Leaving it plugged in to a wall charger for a good few hours and then trying to reset it (slide and hold the power button for 20 seconds) is normally the first recommendation for a frozen Kindle. Oh and "i even pressed the reset button on the back". What reset button, there isn't one?

05-24-2013, 08:51 PM	#5
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	There is a reset button on the back of the original Kindle. I think that is probably what the OP actually has.

05-25-2013, 07:00 AM	#6
soulfuldog I ♥ Calibre Posts: 2,073 Karma: 5678911 Join Date: Aug 2011 Location: UK Device: Kindle Oasis, Voyage, Sony PRS-350, Hudl2	Oh right, so not a Kindle Keyboard/Kindle 3, but one of the earlier Kindles (as they all came with keyboards back then!)? Better ignore my reset instructions then as I don't know if the slide and hold for 20 seconds works for them.... Or did the KK originally have a reset button?

05-25-2013, 11:18 AM	#8
lara Member Posts: 18 Karma: 10 Join Date: Sep 2010 Device: none	oh thanks guys. See i got confused between kindle 1 and keyboard. It is the kindle 1 coz it looks like the picture above. I spoke to the amazon guys and they basically said it is malfunctioning. Since I am in India there arent too many places I can go to get this checked out in person! But from all accounts it looks like this one is dead.

05-25-2013, 11:58 AM	#9
Strether Guru Posts: 765 Karma: 2825929 Join Date: Feb 2007 Location: Fresno Device: Kindle 1; iPad Air; iPhone 7; Kobo Libra; Kindle Oasis 3	If you have reason for wanting to keep it, you might try replacing the battery, which is really easy to do on this model. Amazon still selling them I think--bought one a few months ago. You probably will have to do a search on the Amazon website in order to locate it. I didn't find it under accessories. Jim

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