Books successfully transferred but not showing up??

ellabella · 06-18-2012, 08:21 PM

Ok so please bare with me. I have had a Sony Reader for years(OG Sony) and just recently lost it or had it stolen, and have inherited my fathers Kobo Touch with I am not too familiar with.

I started by restoring to factory default, and used both Adobe Digital editions as well as just using drag/drop mycomputer. When I plug the kobo in and bring it up in MyComputer, a Digital Editions folder shows all my books, as well as in the main folder is the book I drag/dropped, but not a single one is showing on the Kobo when trying to read?

I feel like there is some easy fix but don't know what it is.

oh gawwwd I miss my Sony.. *sigh*

BWinmill · 06-19-2012, 02:35 AM

Did you register the Touch in ADE?

PeterT · 06-19-2012, 08:24 AM

And have you also done the registration through the Kobo Desktop?

ellabella · 06-19-2012, 10:25 AM

Yes to both of these. Thanks

RareBird · 06-19-2012, 10:48 AM

Did you eject the reader and get the "processing content" screen? As far as I know you cannot add and then read books on the kobo touch without disconnecting first.

ellabella · 06-19-2012, 10:59 AM

Have done that a few times, it says procssing content but no content ever shows up. Including both the books transferred via ADE as well as just drag/drop in my computer. However all show up when I connect the device and open the folder via mycomputer.. grrrr

RareBird · 06-19-2012, 01:36 PM

That's weird. As soon as you add them and it finishes processing content, they should be right in the main carousel of the 5 most recent books. Of course they would be listed in the library as well. They are clearly on the device but it doesn't see them. Bizarre.

Cdesja5 · 06-19-2012, 02:32 PM

I helped a friend who had a similar problem a couple of days ago. Did a factory reset, updated the firmware using the desktop application and then loaded the books again... So far, so good, it hasn't done the same thing again.

ellabella · 06-20-2012, 11:37 AM

Thanks for the advice guys. I have tried factory reset, but haven't done anything with the computer software(and have had it a long time unused)

Am in process of doing another factory reset, uninstalling, downloading and installing new softwarre. Will keep you posted.

ellabella · 06-20-2012, 12:04 PM

DING DING DING!

We have a winner!

Guess I just needed to start fresh fresh fresh. Thanks guys.

06-18-2012, 08:21 PM	#1
ellabella Junior Member Posts: 8 Karma: 10 Join Date: Oct 2010 Device: Sony 505	Books successfully transferred but not showing up?? Ok so please bare with me. I have had a Sony Reader for years(OG Sony) and just recently lost it or had it stolen, and have inherited my fathers Kobo Touch with I am not too familiar with. I started by restoring to factory default, and used both Adobe Digital editions as well as just using drag/drop mycomputer. When I plug the kobo in and bring it up in MyComputer, a Digital Editions folder shows all my books, as well as in the main folder is the book I drag/dropped, but not a single one is showing on the Kobo when trying to read? I feel like there is some easy fix but don't know what it is. oh gawwwd I miss my Sony.. sigh

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06-19-2012, 02:35 AM	#2
BWinmill Nameless Being	Did you register the Touch in ADE?

06-19-2012, 08:24 AM	#3
PeterT Grand Sorcerer Posts: 13,362 Karma: 78877538 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	And have you also done the registration through the Kobo Desktop?

06-19-2012, 10:25 AM	#4
ellabella Junior Member Posts: 8 Karma: 10 Join Date: Oct 2010 Device: Sony 505	Yes to both of these. Thanks

06-19-2012, 10:48 AM	#5
RareBird Addict Posts: 377 Karma: 770002 Join Date: Dec 2011 Location: Windsor, Nova Scotia Device: Kobo Aura	Did you eject the reader and get the "processing content" screen? As far as I know you cannot add and then read books on the kobo touch without disconnecting first.

06-19-2012, 10:59 AM	#6
ellabella Junior Member Posts: 8 Karma: 10 Join Date: Oct 2010 Device: Sony 505	Have done that a few times, it says procssing content but no content ever shows up. Including both the books transferred via ADE as well as just drag/drop in my computer. However all show up when I connect the device and open the folder via mycomputer.. grrrr

06-19-2012, 01:36 PM	#7
RareBird Addict Posts: 377 Karma: 770002 Join Date: Dec 2011 Location: Windsor, Nova Scotia Device: Kobo Aura	That's weird. As soon as you add them and it finishes processing content, they should be right in the main carousel of the 5 most recent books. Of course they would be listed in the library as well. They are clearly on the device but it doesn't see them. Bizarre.

06-19-2012, 02:32 PM	#8
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	I helped a friend who had a similar problem a couple of days ago. Did a factory reset, updated the firmware using the desktop application and then loaded the books again... So far, so good, it hasn't done the same thing again.

06-20-2012, 11:37 AM	#9
ellabella Junior Member Posts: 8 Karma: 10 Join Date: Oct 2010 Device: Sony 505	Thanks for the advice guys. I have tried factory reset, but haven't done anything with the computer software(and have had it a long time unused) Am in process of doing another factory reset, uninstalling, downloading and installing new softwarre. Will keep you posted.

06-20-2012, 12:04 PM	#10
ellabella Junior Member Posts: 8 Karma: 10 Join Date: Oct 2010 Device: Sony 505	DING DING DING! We have a winner! Guess I just needed to start fresh fresh fresh. Thanks guys.

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