Troubleshooting Cannot see the Document and the other folders when I connect kindle to a computer

spiketide · 10-07-2011, 03:30 AM

Earlier, when I connected my kindle to my PC i was able to see the three folders (documents,audibles etc) that came with kindle. But now I am not able to see them.
I use calibre for managing the books in my kindle. I am able to copy a book to kindle using calibre (Right click on book name -> Send to main memory) and read it.
One confusing thing is that I am able to see the calibre metadata file (calibre.metadata) but I am not able to see only the kindle folders.
I tried "Show hidden file" in windows.
I tried restarting the kindle by holding on the switch for 20 secs but still nothing.
Anybody else have seen this issue...??
My calibre version is 0.7.45.

ren41 · 10-07-2011, 11:08 AM

Hi spiketide

I assume your Kindle still working properly? If so, try unchecking 'hide protected operating system files' (found in Folder Options) and see if that helps.

ren

10-07-2011, 03:30 AM	#1
spiketide Junior Member Posts: 1 Karma: 10 Join Date: Oct 2011 Device: Kindle 3	Cannot see the Document and the other folders when I connect kindle to a computer Earlier, when I connected my kindle to my PC i was able to see the three folders (documents,audibles etc) that came with kindle. But now I am not able to see them. I use calibre for managing the books in my kindle. I am able to copy a book to kindle using calibre (Right click on book name -> Send to main memory) and read it. One confusing thing is that I am able to see the calibre metadata file (calibre.metadata) but I am not able to see only the kindle folders. I tried "Show hidden file" in windows. I tried restarting the kindle by holding on the switch for 20 secs but still nothing. Anybody else have seen this issue...?? My calibre version is 0.7.45.

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10-07-2011, 11:08 AM	#2
ren41 Connoisseur Posts: 63 Karma: 42 Join Date: Aug 2011 Location: UK Device: Kindle Oasis 2, Kindle Voyage, iPad2, iPhone 6S+, iPhone 8	Hi spiketide I assume your Kindle still working properly? If so, try unchecking 'hide protected operating system files' (found in Folder Options) and see if that helps. ren

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