LCD sceen froze

While using journal...
>Pressed journal "Open library: No response.
All attempts to get a response from LCD from journal failed. (i.e. save, info, recent, etc.)
Writing, change pen size, erase, etc. functioned.

LCD screen on 'Desktop'.(Term-?).
> All shortcuts and buttons - non-responsive.

>Pulled/Installed battery: Back to normal ops.

OP INFO: Fully charged. Had made several videos, used journal, etc, prior to problem.
1st "problem" on my eDGe.

Will file as "undetermined operator error" unless repeated or reported by others.

Originally Posted by borisb

It wouldn't hurt to put in a Help Request so that this registers as a "+1" with Tech Support (others may have or be experiencing this).

Will do. Thanks...

added: Finally found support data by searching "borisb". Perhaps an entry on Forum homepage? Or borisb could use it as his signature- haha
Email: techsupport@entourageedge.com
Phone: 1-703-650-5381
Support hours of operation: Monday-Friday, 9:00AM to 5:00PM EST