Clara HD not powering on anymore

HobbeS-nl · Today, 04:35 PM

My Kobo Clara HD seems to be broken after/during a charge. Since charging my Clara HD the screen is blank and the white LED in the power button is blinking.

When I press the power button for 10+ seconds the device turns off. Then when I power it on the screen blinks one time and then the screen turns off and the LED in the power button keeps blinking..

Seems like I can't do anything with the device, is there a way to fix it?

AColobus · Today, 05:37 PM

Interesting! I have the exact same problem, which kicked in at about 10-11pm last night (GMT). I wonder if they're connected.

I was happily reading a book, tried to switch to another, and kept getting "can't open this book, try synching". Synching didn't work. I tried rebooting it, and ended up in the same situation as you. The three loading boxes don't display.

I've been through the Kobo help chat with a string of different customer service popping in. They had me try factory reset and then manual factory reset, but if they did anything at all, it's not obvious (things are meant to show on the screen, and they don't). Rakuten Kobo say there's nothing more they can do and I have to buy a new one.

I would also be very grateful for any suggestions to fix this.

JSWolf · Today, 05:38 PM

delete post

AColobus · Today, 05:52 PM

Quote:

Originally Posted by JSWolf

Do you have these problems if you run Sigil in safe mode?

I'm afraid I don't know what that is, but searching around suggests it's software that can create ebooks. I might be missing something, or possibly you replied to the wrong thread?

Today, 04:35 PM	#1
HobbeS-nl Junior Member Posts: 2 Karma: 10 Join Date: Jan 2026 Device: Kobo Clara HD	not powering on anymore My Kobo Clara HD seems to be broken after/during a charge. Since charging my Clara HD the screen is blank and the white LED in the power button is blinking. When I press the power button for 10+ seconds the device turns off. Then when I power it on the screen blinks one time and then the screen turns off and the LED in the power button keeps blinking.. Seems like I can't do anything with the device, is there a way to fix it?

Today, 05:38 PM	#3
JSWolf Resident Curmudgeon Posts: 81,978 Karma: 150266009 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	delete post Last edited by JSWolf; Today at 05:53 PM.

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Today, 05:37 PM	#2
AColobus Enthusiast Posts: 27 Karma: 71334 Join Date: Dec 2014 Device: Kobo Clara HD	Interesting! I have the exact same problem, which kicked in at about 10-11pm last night (GMT). I wonder if they're connected. I was happily reading a book, tried to switch to another, and kept getting "can't open this book, try synching". Synching didn't work. I tried rebooting it, and ended up in the same situation as you. The three loading boxes don't display. I've been through the Kobo help chat with a string of different customer service popping in. They had me try factory reset and then manual factory reset, but if they did anything at all, it's not obvious (things are meant to show on the screen, and they don't). Rakuten Kobo say there's nothing more they can do and I have to buy a new one. I would also be very grateful for any suggestions to fix this.