New F/W: 4.43.23418 + 4.38.23429

[Brianrh]

I turned on my Aura Edition 2 (N236) and saw there was an update available and it suggested that it was a good idea to install it so I did.

Now it's stuck in a boot loop and I haven't been able to do a reset. I looked for a small hole to insert a paperclip but couldn't see one so I tried holding the power button for 30 seconds but that didn't seem to do anything.

I tried plug it into my Linux laptop and it couldn't see the Aura. Does this mean the OS is corrupt and the SD card needs to be programmed?

Thanks for any advice.

Brian

EDIT: I presume it was this update being installing on my Aura when the boot looping started. However it could be it's just a .

[Oxalis_]

In case this helps anyone:
I was able to trigger the update by switching to different wifi networks. My home and work didn't give the update, but as soon as I connected both devices to my friend's they did. Tried all close together on my two devices, so I'm hoping the wifi change is the secret ingredient.

[Sirtel]

Originally Posted by Oxalis_

In case this helps anyone:
I was able to trigger the update by switching to different wifi networks. My home and work didn't give the update, but as soon as I connected both devices to my friend's they did. Tried all close together on my two devices, so I'm hoping the wifi change is the secret ingredient.

You can always install it manually.

[callistosmoon]

Originally Posted by Brianrh

I turned on my Aura Edition 2 (N236) and saw there was an update available and it suggested that it was a good idea to install it so I did.

Now it's stuck in a boot loop and I haven't been able to do a reset. I looked for a small hole to insert a paperclip but couldn't see one so I tried holding the power button for 30 seconds but that didn't seem to do anything.

Same problem with mine. I've tried every reset trick I've googled and nothing is working. It gets to the three dots and stays there for hours. If I hold to factory reset, it just does the same thing and sits at that stage. I'm ready to pull out my hair.

[threebluestars]

Originally Posted by Brianrh

I turned on my Aura Edition 2 (N236) and saw there was an update available and it suggested that it was a good idea to install it so I did.

Now it's stuck in a boot loop and I haven't been able to do a reset. I looked for a small hole to insert a paperclip but couldn't see one so I tried holding the power button for 30 seconds but that didn't seem to do anything.

Have you found any solution? I'm in the same boat with the same device and bootloop. Factory reset doesn't work, my laptop doesn't recognise anything when I plug it in.

[DNSB]

Originally Posted by JSWolf

Who is going to update calibre for this new firmware?

Which update are you looking for? If you mean the database version, it is still at 174 unless you are running the 5.10.xxxxxx firmware.

[DrChiper]

Originally Posted by threebluestars

Have you found any solution? I'm in the same boat with the same device and bootloop. Factory reset doesn't work, my laptop doesn't recognise anything when I plug it in.

Try the following:

• Make sure to power off the device (long press on power button)
• Connect a charger to the USB connecter
• Press and hold for about 30 secs the power-button
• The original square dots appear and you can re-initialize the device

Mind, you are now returned to an original (very) old firmware. It is best to install right now some previous FW like 4.38.23171 (available here) which will work.
Use for this the normal side-load FW update procedure.