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Old 04-08-2010, 09:30 AM   #95
JSWolf
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Posts: 80,087
Karma: 148029447
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by kilohertz53 View Post
Sony doesn't notify you that your reader is on the way back. Their web app for checking repair status has never worked for me either.

Post upgrade #2, I've lost one battery bar since I charged my 500 on Thursday (it's now Monday afternoon) with moderate daily use. Definitely better than before.
When I last checked the status of the repair, it said to contact Sony. So I did and found that it was done and UPS was going to get it later that day. The person on the phone gave me the tracking number and I was able to track it's progress.
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