Quote:
Originally Posted by sborsody
But the Sony eservice site is giving me a headache. Last night filled in the form for getting the firmware update. There was a button to click on for the UPS shipping label. A screen popped up and said session was timed out. I got an email with the repair request confirmation information, but no UPS label. I went to the eservice site this morning to see if I can get it from there after the fact. I tried typing in both the event id and the work order number to look up the status of my request and the Sony site says the numbers are invalid. *sigh* Time to call.
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Same thing happened to me, but when I called they were able to email me a label in less than ten minutes. Good luck!