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Old 09-28-2009, 08:32 AM   #36
b0ned0me
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Posts: 56
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Join Date: Aug 2009
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Quote:
Originally Posted by HarryT View Post
Unfortunately in the UK there is no consumer "right" to return a product simply because you don't like it. The only circumstance under which you can return a product is if it's faulty.
I don't think that's 100% correct, at least for internet/mail order/telephone purchases.

http://www.berr.gov.uk/whatwedo/cons...page38102.html

Quote:
Consumers have a cooling off period in which they can withdraw from the contract for any reason. The cooling off period begins as soon as the order has been made. In the case of goods, it ends seven working days after the day of receipt of the goods.
You might have to cough up for the cost of shipping and a restocking fee or similar, but you do have a sort of legally protected buyer's remorse.
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