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Old 09-22-2009, 04:53 AM   #329
EowynCarter
Wizard
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Posts: 4,337
Karma: 4000000
Join Date: Oct 2008
Location: Paris
Device: Cybooks; Sony PRS-T1
Quote:
Originally Posted by gerraldo View Post
I think, an important part of support is "can easily be reached via phone and/or email" AND "quick and duly answering of my calls/emails"... Not one of Bookeens strongest features...
I saw my broken screen on Friday evening, had them on phone on Money evening,to ask them why my mail had no response. Said response came up the next day. That's not what i would call slow.

Last edited by EowynCarter; 09-22-2009 at 04:56 AM.
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