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Old 09-08-2009, 09:18 PM   #33
Robertb
Astak Director, Bus. Devl
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Posts: 2,560
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Join Date: Apr 2008
Device: Astak Pocket PRO
Jinke does monitor this thread

Quote:
Originally Posted by griffonwing View Post
Do we know if Astak does any work on the firmware, or are they distribution only, and leave the firmware updates to Jinke?
Astak does NOT do its own firmware. The factory has 180 engineers that can do a lot better than we could ever do.

Frankly, in one year on the original Astak thread, this never was brought to my attention that I recollect. I have had the original FIRST EZ Reader Basic for a year and have repeatedly taken it on business trips to Taiwan and all over the USA and to Trade Shows and never once has it crashed. We had 8 eval units up at CES for 4 show days with thousands of people trying them... and not one crash. We expected some crashes with all the mishandling... but not a single problem. I am NOT saying you are mistaken at all... but my own experience has not shown any problem at all.

I do know that a new firmware upgrade (a major one) is due in a matter of several days.

I HAVE often mentioned on the origional thread and on the FAQ sheet... keep the device charged. IF you are having a problem 99% of the time it is simply a lack of charge. I recommend charging when the battery gauge reads a little less than 1/2. Yes, IF you try to eek out the last 1/4 charge you will see crashing.

Last edited by Robertb; 09-08-2009 at 09:27 PM.
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