Quote:
Originally Posted by griffonwing
Do we know if Astak does any work on the firmware, or are they distribution only, and leave the firmware updates to Jinke?
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Astak does NOT do its own firmware. The factory has 180 engineers that can do a lot better than we could ever do.
Frankly, in one year on the original Astak thread, this never was brought to my attention that I recollect. I have had the original FIRST EZ Reader Basic for a year and have repeatedly taken it on business trips to Taiwan and all over the USA and to Trade Shows and never once has it crashed. We had 8 eval units up at CES for 4 show days with thousands of people trying them... and not one crash. We expected some crashes with all the mishandling... but not a single problem. I am NOT saying you are mistaken at all... but my own experience has not shown any problem at all.
I do know that a new firmware upgrade (a major one) is due in a matter of several days.
I HAVE often mentioned on the origional thread and on the FAQ sheet... keep the device charged. IF you are having a problem 99% of the time it is simply a lack of charge. I recommend charging when the battery gauge reads a little less than 1/2. Yes, IF you try to eek out the last 1/4 charge you will see crashing.