Quote:
Originally Posted by ShortNCuddlyAm
Actually, I'm thinking that might be too exciting... 
As it happens, I want to implement what I can of ITIL where I work, but the official material is written in a way that is really uninspiring, which makes it hard for me to keep my own enthusiasm going, let alone anyone elses! |
From what I've read so far it seems like a good initiative overall - but it's written in such a way that it sucks the life force out of you.
Even the bits where they're stating the blindingly obvious are explained in unnecessarily convoluted ways.
(And some parts of it are just plain wrong imho!
)