Try the following to install the firmware:
Quote:
Originally Posted by shamanNS
Download and install the same firmware version that's already installed. From here:
https://www.amazon.com/gp/help/custo...MQC26VQQMM8XSW
When you copy the firmware files DON'T eject Kindle from your computer, instead press and hold the power button for 15+ seconds to force a reboot. That should then trigger a firmware install.
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