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Originally Posted by shalym
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No, I'm not sure. I remember something about entering the serial # in the configuration but can't find anything about that now. Maybe it didn't apply to the Kindle? And if it does then I'm not sure where to find it. So, maybe it is a configuration issue. Or maybe it's something else. I did note that the thread you linked linked to another thread that said DRM removal only worked up to Kindle OS 5.12 but I can't find what version mine is.