Quote:
Originally Posted by Uncle Robin
I think this is one part of their service they've improved considerably. Up until this year, I've always had to contact Kobo to get the bonus $. The most recent "pay X get .2X" promo took about 12 hours, by far the longest of the 3-4 I've used this year. Most have come in within 4-5 hours, a big step up from previously.
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Kobo’s got much better and Amazon’s gotten much worse. The last two times I didn’t get a promotional benefit from Amazon not only did I waste my time calling, the upshot was that CS told me they couldn’t do anything about it. So I’ve given up on Amazon promos now; if one falls into my lap, fine, but I’m not going to do any of those “spend money upfront and you’ll [probably not] get a bonus” come-ons again.