Hi All,
I updated my Fire (yesterday was prime day) to an HD10 but Calibre 6 (Running on a windows 10 PC) does not recognize the device. I've searched for answers to this issue, but I'm not having any luck.
Windows sees the device as a drive but I'm not able to copy anything to it with file explorer.
I get a pop-up "The device has either stopped responding or has been disconnected" (of course, it's still connected, unlocked and active)
Here is the connection debug dump:
Spoiler:
calibre 6.0 embedded-python: True
Windows-10-10.0.19043 Windows ('64bit', 'WindowsPE')
('Windows', '10', '10.0.19043')
Python 3.10.1
Windows: ('10', '10.0.19043', '', 'Multiprocessor Free')
Interface language: None
USB devices on system:
(USBDevice(vendor_id=0x1058 product_id=0x25a1 bcd=0x1018 devid=usb\vid_1058&pid_25a1&rev_1018 devinst=3),
USBDevice(vendor_id=0x1949 product_id=0x5e1 bcd=0x223 devid=usb\vid_1949&pid_05e1&rev_0223 devinst=13),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid1022&pid43bb&rev0002 devinst=4),
USBDevice(vendor_id=0x46d product_id=0xc31c bcd=0x6400 devid=usb\vid_046d&pid_c31c&rev_6400 devinst=5),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid1022&pid15e0&rev0000 devinst=6),
USBDevice(vendor_id=0xbda product_id=0xb00a bcd=0x110 devid=usb\vid_0bda&pid_b00a&rev_0110 devinst=7),
USBDevice(vendor_id=0x46d product_id=0xc31c bcd=0x6400 devid=usb\vid_046d&pid_c31c&rev_6400&mi_01 devinst=8),
USBDevice(vendor_id=0x46d product_id=0xc31c bcd=0x6400 devid=usb\vid_046d&pid_c31c&rev_6400&mi_00 devinst=9),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid1022&pid15e1&rev0000 devinst=10),
USBDevice(vendor_id=0x480 product_id=0xa009 bcd=0x3712 devid=usb\vid_0480&pid_a009&rev_3712 devinst=11),
USBDevice(vendor_id=0x1241 product_id=0x1166 bcd=0x280 devid=usb\vid_1241&pid_1166&rev_0280 devinst=12))
No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
['\\\\?\\swd#wpdbusenum#{5bf88406-24f0-11e9-a249-806e6f6e6963}#0000000000100000#{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
'\\\\?\\usb#vid_1949&pid_05e1#g8s1kt051435019r#{6a c27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_1949&pid_05e1#g8s1kt051435019r#{6ac278 78-a6fa-4155-ba85-f98f491d4f33}
{'device_version': '1.0',
'friendly_name': '',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': 'Amazon',
'model_name': 'Fire',
'protocol': 'MTP: 1.00',
'serial_number': 'G8S1KT051435019R',
'storage': [],
'type': 'unknown'}
Not a suitable MTP device, ignoring
No suitable MTP devices found
Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{B1789372-3745-4611-9FA5-A14DE7A842FC}': [{'addr': '192.168.1.65', 'netmask': '255.255.255.0', 'broadcast': '192.168.1.255'}], '{73CC91E9-1F89-11E9-A245-806E6F6E6963}': [{'addr': '127.0.0.1', 'netmask': '255.0.0.0', 'broadcast': '127.255.255.255'}]}
No device is connected
Looking for devices...
Devices possibly connected: None