Quote:
Originally Posted by HarryT
Whether or not it's a problem, Nate, depends what the circumstances are in which it's done. I am sure that there ARE rules which trigger the ban, rather than it being "capricious" ("erratic", "done at a whim") as you claim. We don't know what those rules are, so we cannot really make an informed judgement on the issue.
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We really don't have enough facts to be able to make a generalisation as to whether the practice is problematic or not - IMHO.
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I think this is the real problem, not the fact that Amazon has been banning accounts, or whether they had the reason to do so or not. They don't inform customers of the real rules of business, they don't warn that such or such behaviour may lead to banning of account.
As many other companies they have in the "terms of service" legal document restrictions that they can cancel Whispernet, or ban account at any time. It's normal business practice, and for a customer it's easy to assume than if you behave, it won't matter because they'll never do a bad thing to you. However, when you learn that you can walk into such a landmine without warning when doing business with Amazon, I understand why many people here declare they will close an account with Amazon. For the peace of mind, if nothing else.