Quote:
Originally Posted by Nate the great
Harry, Amazon has been capriciously terminating accounts without warning or explanation. The number of people it happens to doesn't matter becuase what we are seeing is obviously Amazon's standard business practice. Amazon considers this to be normal behavior. Don't you see the problem in that?
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Whether or not it's a problem, Nate, depends what the circumstances are in which it's done. I am sure that there ARE rules which trigger the ban, rather than it being "capricious" ("erratic", "done at a whim") as you claim. We don't know what those rules are, so we cannot really make an informed judgement on the issue.
I am prepared to accept that, given the stated circumstances in this particular case (refunds requested for two TVs and "several" DSLRs), Amazon might feel sufficiently suspicious of this person to "pull the plug", even though they did decide to reverse the decision.
We really don't have enough facts to be able to make a generalisation as to whether the practice is problematic or not - IMHO.
Let me ask you: are there no circumstances in which you would consider it acceptable to terminate someone's account for suspicious activity? Buying 10 expensive TV sets one after the other and returning each one? 20? 50? 100? Most reasonable people would accept, I think, that there is a "line" which can be crossed.