I don't have a mini. On the H2O the IR guide (black shiny plastic frame) has to snap into the PCB to be correctly aligned, some pictures
https://www.mobileread.com/forums/sh...58#post3859658
Maybe something similar for the mini.
I have a semi-defective kobo touch where I also couldn't get the touch screen to work. It could be anything from misalignment, some kind of obstruction, down to a failed IR led/sensor. I guess maybe it could be debugged at driver level (?) but I haven't manage to do that.
It is possible to simulate touch events and still use the device, but ...