Thread: Firmware Update Please help me to update my kindle
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Old 10-31-2018, 02:25 PM   #3
QWERTY-
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Posts: 5
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Join Date: Oct 2018
Device: Kindle paperwhite 2
Quote:
Originally Posted by JimmyR View Post
How did you try to update your firmware? Were there any error mesages? List the steps you took to upgrade and the file you attempted to use.

For a Paperwhite 6th Generation (PW2), you need the file here:
https://www.amazon.com/gp/help/custo...deId=201307450


I downloaded the file from the link you put and moved it to the Kindle and from the settings choose update my kindle. but it restarts and does not updating.
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