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Old 09-17-2018, 11:27 AM   #72
Mrs_Often
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Posts: 1,775
Karma: 2694823
Join Date: Dec 2011
Location: The Netherlands
Device: Kobo Touch, Glo, Clara HD
Quote:
Originally Posted by katanel View Post

My question is now: is this a hardware issue and could be solved by replacing the unit?

No, it is the firmware, as you can read in several posts above. Customer service isn't always aware of the firmware bugs; replacing the device won't help. You could try an earlier firmware (which won't have Overdrive support) if you want. Otherwise, wait for a fix (firmware update) and keep hitting that X when it asks for your password again.
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