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Old 09-17-2018, 04:18 AM   #71
katanel
Member
katanel began at the beginning.
 
Posts: 18
Karma: 10
Join Date: Sep 2018
Device: Kobo H20 edition 2
Hi huys,

I've just bought H20 edition 2 few days ago and I've fall into WIFI bug - keep asking for password each time I enabled the WIFI.

I've upgraded to 4.10.11655 firmware and I'm still having issues like:
- if I enable WIFI using toggle button a popup saying Join WIFI networks appear - I usually hit the X and close this and then finally connects to my WIFI network
- with WIFI enabled I saw that after a while it disconnects from my network but if I hit Synchronize or go to Kobo store to search a book it connects back

At least it doesn't requires WIFI password again and again but still not ok.

Now, I've contacted the Customer Support and they suggested a Factory Reset which I did and I'm still having the issues described above. And then they propose me to send me a replacement unit.

My question is now: is this a hardware issue and could be solved by replacing the unit? Did someone did this - get the unit replaced and then WIFI problems went away?
I have the possibility also to send back the unit and get another Kobo model or maybe a Kindle but I really liked this Kobo
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