Quote:
Originally Posted by Rumpelteazer
Yesterday I email the shipping company, in the automatic reply they only say the will answer as soon as possible. Since they hadn't answered this morning, I also emailed Crocs, often the company paying for the shipping can get things done easier than the person receiving. They will answer between 1 and 3 business days, so no answer from they yet.
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You need to complain to Crocs actually. They are the only one that can complain to the shipping company as they are the one having a contract with them. You are not a party for the shipping party (legally). They are paid by Crocs in this instance.