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Originally Posted by Catlady
Has anyone else not received the gift card credit yet? I haven't, and the page with the terms of the promo is gone--it just says sorry, the promotion has expired. |
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Originally Posted by issybird
I got the gc credit, but I didn't get the Alexa credit. I hate having to battle for these things; it makes them a lot less valuable, what with the loss of time and the lack of certainty that you'll get it ultimately.
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I got all of my credits without any problems, except one. I had to fight to get the $10 Prime Video credit. The rep didn't have a clue and kept telling me the wrong terms. But I'm prepared for that because I always take screenshots of promo terms so I have the exact wording in front of me if I have to call CS.
After lots of back and forth, which included him having to talk to his lead twice, I finally got the credit. What's amazing is that they always seem to have difficulty finding the terms. He even asked me to send him the screenshot I took but found the terms while I was verifying his email address.
Amazon brings this upon themselves by not abiding by their own terms. It makes for some rather disgruntled customers.