Thread: Troubleshooting Paperwhite frozen while reading
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Old 06-29-2017, 09:11 AM   #44
knc1
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Posts: 17,212
Karma: 18210809
Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
Quote:
Originally Posted by melovesflying View Post
Almost 6 hours in and the charging light is still amber. Should I be alarmed?
Not yet.

Later:
Quote:
Originally Posted by knc1 View Post
Has there been any noticeable, external, change?
Quote:
Originally Posted by melovesflying View Post
None so far.
Still an amber light, on the same page, and a bit warm to touch.
Quote:
Originally Posted by knc1 View Post
Warm to the touch should never happen.
Not good news.
Quote:
Originally Posted by melovesflying View Post
Oh dear.
It's been like this since I plugged it to the wall outlet.
Even worse news.

Later:
Quote:
Originally Posted by melovesflying View Post
So I just did the 40 secs reset.
No change yet.
Light still blinked at the 6 to 8 sec mark.
That is the wake up / go to sleep acknowledgment.
But no other change, not even the re-charge battery picture on the screen means it checks the battery level and halts due to the low battery.

Any amount of time on a wall charger that causes the battery to become warm to the touch indicates a dead battery.
The battery management in the device will refuse to try charging a battery that grows warm (it keeps track of the battery temperature).

With this type of battery, an increase in temperature indicates that it has taken on all of the charge it can hold.
So the internal management will stop trying to charge it to protect against a battery fire.
http://batteryuniversity.com/learn/a...ns_with_li_ion

Amazon (USA) is having a trade-in special now in addition to the usual $20 bounty.
All that takes is money.

You can open it up (the PW3 opens fairly easily) and put in a new battery.
All that takes is a credit card (to pry up the case bezel).

If you had mentioned that the battery heats the case when you put it on a charger, we could have saved you 24 hours of watching it not charge.
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