Quote:
Originally Posted by Rev. Bob
The only time I can recall not getting excellent customer service from Amazon involved an odd situation. I'd bought an ebook some time ago, and the author had republished it with a new ASIN. Since the original was a Topaz-format book that won't convert to EPUB, I contacted Amazon to see if they could put the new version in my account. The agent I spoke with seemed to have trouble understanding the concept of "same book, new ASIN" and thought that when I was asking to get the new version, what I meant was that I couldn't figure out how to send my original purchase to my device. In the end, I wasn't able to get the updated version, but I figured it'd be a long shot anyway.
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Try the reverse, new version same ASIN and you want the previous version. That happened to a lot of people with
Wool Omnibus because the same ASIN was reused for the Kindle in Motion version. The KiM version is huge. Also, because Hugh Howey is in bed with Amazon, there's no other shop in the US to get it So the only version now available is the KiM version. The size is 884111 KB.