Quote:
Originally Posted by Antinoos
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Apropos repair: Well, maybe this is a peculiarity here in Good Old Germany; but you can also buy Kindle readers directly in electronic marts "cash-and-carry", not only via Amazon. I've bought ALL my Kindles that way, saving the shipping costs. And in in case of a defect you have two options:
1) If bought less than 2 weeks ago: They will replace the device "no questions asked". (More correctly: they refund it and you're free to choose either the cashback, or buy another device. This could be especially interesting if there is a bargain offer like "Kindle xy 40,- Euros off now!" and you happened to buy it a few days ago for the old price: you can then get the old price refunded and just buy a new one for the reduced costs.  )
2) If bought more than 14 days ago: They send it in for repair. And than it could happen that they don't do the replacement/repair when recognizing that the device is "modified": this voids any warranty.... |
I'm curious...where do they send it to be repaired? As stated earlier in the thread, Amazon does
not repair Kindles. Do the stores in Germany have repair shops that can handle fixing broken Kindles?
Shari