Quote:
Originally Posted by LovesEBooks
Fact of the matter is it doesn't work. All I can do at this point is send it in and see what Amazon says. I also didn't mistreat it or treat it any differently than in a regular day or than with any other device that I've owned.
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Nobody's suggesting that you deliberately or knowingly damaged it, but nonetheless, it is damaged, and something must have caused it. The most likely explanation is perhaps that someone or something knocked your bag with the Kindle in it without you noticing it. These things do happen, regrettably.