@doctorfrog: First, properly ID your device via the
Wiki.
And checking what actual FW version it's running might be helpful, too.
(Because a Touch doesn't run FW 5.6.5, so, you'd be in the wrong thread).
EDIT: As for your actual issue, barring FW >= 5.6.x shenanigans, make sure the date/time is properly set on your device. We eithe have a KUAL button for that somewhere, or there's a searchbar command to do it (the details should pop up with a quick search).