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Old 05-14-2016, 07:26 PM   #1026
NiLuJe
BLAM!
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Posts: 13,506
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Join Date: Jun 2010
Location: Paris, France
Device: Kindle 2i, 3g, 4, 5w, PW, PW2, PW5; Kobo H2O, Forma, Elipsa, Sage, C2E
@doctorfrog: First, properly ID your device via the Wiki.

And checking what actual FW version it's running might be helpful, too.

(Because a Touch doesn't run FW 5.6.5, so, you'd be in the wrong thread).

EDIT: As for your actual issue, barring FW >= 5.6.x shenanigans, make sure the date/time is properly set on your device. We eithe have a KUAL button for that somewhere, or there's a searchbar command to do it (the details should pop up with a quick search).
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