Quote:
Originally Posted by MickiTee
I think I worked out why I didn't get an email. I had to change the email account I was using to a new one and all my puchases were made under the old one.
I emailed them on 1st and had an reply saying that it had been escalated and they would respond in 1 - 5 working days. So hopefully should have a reply by the end of the week.
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Had a rely from B & N saying they have passed the problem on to Sainsbury's and I should hear from them within 3 working days. So should be Monday at the latest