Quote:
Originally Posted by booklover6
I have received an email stating that I will get a full refund and may keep the device. Also asking if I still want the gray case.
Still no refund in my account.
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even if your refund was processed immediately by Kobo it could be a few business days before your account is credited. At least some of the delay is probably from your bank. With a refund like this it might take a bit longer.