Quote:
Originally Posted by PeterT
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Right, so :
An independent body.
Funded by the retailers.
Won't get involved until at least 8 weeks after you have complained to the retailer.
Only retailers who are members have to pay any attention to any ruling they make.
So their ruling is only binding to members (i.e. the retailers who are funding them).
Oh, and the ombudsman can't tell you if a retailer is a member or not.
I can't see any problems here at all, seems like a great idea
