Quote:
Originally Posted by Josieb1
Yes I did mark them as defective and some were via customer services and others via the form.
Nobody is looking at the reasons for the returns if they where then I wouldn't have the letter in the first place.
I'll buy my cases from eBay now, which tbh is where the last few have come from anyway.
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Quote:
Originally Posted by issybird
Surely it's exactly the opposite of subjective. Sheer data kick out problem returners.
And saying "it's basically over" is sheer histrionics. There's no reason Josie can't continue as an ordinary Amazon customer; she just needs to cut back on her excessive return rate. The warning email was just that, and nothing more.
I find that as this type of discussion escalates, there are judgmental types on both sides. The major impetus (and I admit, I think it's the case here) is that the OP is seeking validation, not substantive advice, and is unwilling to acknowledge her own at least partial responsibility in the situation. Josie's not a demon, but neither is Amazon, at least in this case. There are contributing factors in the behavior of both entities.
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Quote:
Originally Posted by DiapDealer
No one has said anything remotely like that.
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Josie seemed to say a lot of her returns were for defective items. Issybird said Josie needs to cut back on excessive returns. Those two combined say she either needs to quit ordering or don't return defective items.