Quote:
Originally Posted by johnnyb
What if the script says: tell them about a new Paperwhite!
But there won't be one?
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What if?
What if the script says to tell them "Congratulations on being the one millionth person to call ACS! You've just won a new iPad. Please give us your SS number, bnk account info, etc..."
What-ifs are great.
You can say the most ludicrous things and no one can call you on it, because it *might, technically* happen.
I'm sure I would've heard on the news if Jeff Bezos had had a lobotomy.
So I'm pretty sure he didn't tell his employees to lie to loyal customers just for the lulz.